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Verizon Communications

Retail Sales Associate Job at Verizon Communications in City of Plattsburgh

Verizon Communications, City of Plattsburgh, NY, United States

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Overview

Apply prior to the end date: October 16th, 2025

Verizon Retail Sales Associate position in a defined work location. This role is full-time and involves direct customer interaction in a Verizon retail environment, with a focus on sales, service, and community engagement.

What you’ll be doing

  • Generate retail sales by leveraging your passion for technology and excellent customer service to expand the Verizon network.
  • Learn and uncover customers’ needs by building connections and asking the right questions.
  • Present product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales through clear communication that fulfills customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in merchandising and inventory operations.
  • Potential to grow your customer base by placing outbound calls and texting current Verizon customers who are interested in our products and services.
  • Engage with the community outside the store to expand your loyal customer base, including at off-site Verizon-sponsored events.
  • Compensation includes base pay and target commissions with potential to earn additional incentives; compensation varies by geography and performance.

We’re hiring immediately and this isn't your average entry-level position. This role offers total compensation from $49,000 to $59,000 per year, with unlimited opportunity for top performers to earn more through commissions.

Benefits start on day one and include health, well-being, education investments, and other perks designed to support your career and life outside Verizon.

  • Best in class medical, dental, and vision
  • 401(k) plan with matching contributions up to 6%
  • $2,500 stock grant per year (Stock Together)
  • Sales recognition programs with potential travel and incentives
  • Five weeks of paid time off (vacation, holidays, personal days)
  • Eight weeks of paid parental leave for eligible new parents (up to 16 weeks when paired with short-term disability)
  • Up to $8,000 per year in tuition assistance
  • Discounts on Verizon products/services and additional employee discounts

Customer-focused environment with award-winning training and an inclusive culture of learning.

What we’re looking for

You’ll need to have:

  • High school diploma or GED
  • One or more years of work experience
  • Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)
  • Openness to pick up additional shifts during peak periods

Even better if you have one or more of the following:

  • Experience in a commission-based environment
  • Demonstrated sales experience in helping customers find solutions
  • Customer service experience

If Verizon and this role sound like a fit, apply even if you don’t meet every qualification listed above.

You may be required to take an assessment (~20 minutes). If selected, a recruiter will reach out to share more about the role and answer questions.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

When you join Verizon

You want more out of a career—a place to share ideas freely, learn, grow, and thrive. Verizon connects people to what brings them joy, driving innovation, creativity, and impact. Our V Team is committed to listening, learning, and building trust in our communities.

Scheduled Weekly Hours

40 hours per week

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.

Benefits and Compensation

Benefits include health and wellness options, recovery and growth support, a 401(k) with matching, stock programs, paid time off, parental leave, education assistance, and discount programs. Compensation may include overtime, shift differential, and other incentives depending on role. Base pay for New York locations is listed as $16.59 per hour.

Grow your network while helping customers grow their businesses. This is a commission-based position with potential to increase earnings through performance.

After you apply

You may be required to take an assessment. If selected to proceed, a recruiter will contact you with more information about the role.

Stay in touch

We’d love to keep you informed even if you’re not a V Teamer yet. Sign up to join our network.

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