Bulgari
Position
The Store Security Agent is a key member of the boutique team, reporting to the Store Security Supervisor and/or Store Operations Manager. This role ensures the safety and security of clients, employees, and high-value inventory, proactively minimizing theft, fraud, and loss while maintaining a secure and welcoming luxury retail environment.
Job responsibilities
BOH & CCTV Room Responsibilities
- Activate and deactivate the premise alarm system as required.
- Manage access control, including signing in vendors/non-store employees and activating/deactivating security fobs.
- Receive and process incoming packages under CCTV surveillance, ensuring compliance with security protocols.
- Monitor CCTV feeds, identify security breaches or technical issues, and report to the appropriate vendor or L/P manager as needed.
- Maintain visual security over BOH elevators and client restrooms, ensuring clients are never left unattended in restricted areas.
- Radios will coordinate between the sales floor and the CCTV room.
- Security inspections use a wand/metal detector to examine empty boxes and garbage before disposal.
Profile
Requirements & Qualifications
- 5+ years of experience in retail loss prevention, security, or law enforcement.
- Proficiency in Microsoft Office and familiarity with security software/surveillance systems.
- Strong investigative and audit skills with a proactive approach to security risks.
- Ability to work assigned shifts, including evenings, weekends, and holidays.
- High ethical standards and adherence to internal policies and procedures.
- Strong communication and interpersonal skills, with the ability to work effectively with teams, supervisors, and clients.
- Escort clients and visitors to secure areas, such as restrooms, while maintaining strict security protocols.