Receptionist Job at Avery Healthcare Group Ltd. in Kettering

Overview

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across a growing network of over 100 homes. Avery is committed to creating meaningful experiences for residents and employees and building a supportive and inspiring environment where staff feel valued and empowered every day.

Job responsibilities

Package Description: At Avery Healthcare, we are about supporting the people who care for our residents. We celebrate and support our teams every step of the way. When you join us, you will make a positive impact on residents' lives with your compassion and dedication. We are committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. Join our award-winning team as a Receptionist.

ABOUT THE ROLE

Your focus as a receptionist is to offer professional, high-quality customer service as the first point of contact within the home, and to provide a range of administrative services.

Other responsibilities include:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff, and recording messages.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must:

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem-solving and client complaints.

About Avery

At Avery, we are not just one of the UK’s largest providers of luxury elderly care homes; we are a place where people love to work. We believe that the later years of life should be as enriching as any other, and we are passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we offer exceptional care across a growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Job description

Job responsibilities

Package Description: At Avery Healthcare, we support the people who care for our residents. We celebrate and support you every step of the way. You will be making a positive impact on residents’ lives every day with your compassion and dedication. We provide a caring, supportive environment with opportunities to learn and develop throughout your career. As part of our close-knit team, you will experience a culture that values respect, compassion, and a shared commitment to exceptional care. We are looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist.

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high-quality customer service as first point of contact within the home, as well as providing a range of administrative services.

Other responsibilities include:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must:

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem-solving and client complaints.

About Avery

At Avery, we are not just one of the UK’s largest providers of luxury elderly care homes; we are a place where people love to work. We believe that the later years of life should be as enriching as any other, and we are passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

Note: This advert may be withdrawn prior to the advertised deadline depending on volume of applications and business needs.

Person Specification

Qualifications

• To be successful in this role, you will need excellent communication skills, both verbal and written, and be confident in using computers. You should also have a positive, friendly, and welcoming attitude, as well as previous exposure to problem-solving and client complaints.
• Be confident in using computers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it may be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.