Louise & Jerry's
Overview The General Manager at Louise & Jerry’s will be responsible for managing all the daily operations of the bar and special events. Responsibilities include guest satisfaction, upholding employee service standards, bar cleanliness and appearance, quality controls, financial reporting, and general administrative duties. The General Manager oversees all employees who report directly to him/her and reports to the Owner.
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Responsibilities
Maintain management systems for all staff including bartenders and barbacks, as well as the Assistant Manager and Facilities Manager. Monitor and maintain a training schedule for all staff and management with formal evaluation reports. Keep records of performance evaluations for each staff and management member, including service standards and product knowledge. Communicate with staff and management on new directives from ownership. Monitor guest satisfaction through in-person interaction and all online review platforms. Lead weekly management meetings and report on all responsibilities outlined in this description, as well as other issues that may arise. Monitor weekly KPI performance pertaining to the bar and events. Build and maintain guest relationships and be a positive presence for guests. Anticipate issues and resolve problems quickly to protect the guest experience. Maintain cash management systems with the Assistant Manager, ensuring accountability for collecting and depositing cash daily or weekly. Monitor comps/voids daily and weekly, discuss any percentage above acceptable levels. Monitor tips percentages daily and weekly, discuss any percentage above acceptable levels. Review labor and staffing weekly with the Assistant Manager and identify any needed action items. Create management systems to ensure operational soundness of private events, including staffing, setup, and breakdown. Monitor daily checklists for quality and completion, including opening and closing procedures. Maintain inventory procedures for liquor, beer, and wine, including inventory, ordering, and intake procedures. Lead weekly management meetings and report on all responsibilities and any issues that arise. Qualifications
Proven experience in a bar management or assistant manager role within the hospitality industry. Strong knowledge of food management practices and restaurant management principles. Excellent team management skills with the ability to motivate and lead a diverse team. Proficiency in using POS systems for efficient order processing and inventory management. Exceptional communication skills with a focus on customer service excellence. Experience in staff training and development to foster a positive work environment. Understanding of food service management principles to ensure quality offerings at the bar. Must have a Bar Card. Must have your TIPs Certification. Must have at least 1–2 years of experience in General or Assistant Manager roles. Job Details
Job Type: Full-time Pay: $25.00 – $30.00 per hour Expected hours: 40 per week Work Location: In person OPEN CALL: Tuesday, September 16th from 2pm to 5pm; Wednesday, September 17th from 2pm to 5pm; Thursday, September 18th from 2pm to 5pm. Must bring resume. Experience:
Required Employment:
Full-time Salary:
$25 – $30 hourly Benefits: About Louise & Jerry's:
#J-18808-Ljbffr
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Responsibilities
Maintain management systems for all staff including bartenders and barbacks, as well as the Assistant Manager and Facilities Manager. Monitor and maintain a training schedule for all staff and management with formal evaluation reports. Keep records of performance evaluations for each staff and management member, including service standards and product knowledge. Communicate with staff and management on new directives from ownership. Monitor guest satisfaction through in-person interaction and all online review platforms. Lead weekly management meetings and report on all responsibilities outlined in this description, as well as other issues that may arise. Monitor weekly KPI performance pertaining to the bar and events. Build and maintain guest relationships and be a positive presence for guests. Anticipate issues and resolve problems quickly to protect the guest experience. Maintain cash management systems with the Assistant Manager, ensuring accountability for collecting and depositing cash daily or weekly. Monitor comps/voids daily and weekly, discuss any percentage above acceptable levels. Monitor tips percentages daily and weekly, discuss any percentage above acceptable levels. Review labor and staffing weekly with the Assistant Manager and identify any needed action items. Create management systems to ensure operational soundness of private events, including staffing, setup, and breakdown. Monitor daily checklists for quality and completion, including opening and closing procedures. Maintain inventory procedures for liquor, beer, and wine, including inventory, ordering, and intake procedures. Lead weekly management meetings and report on all responsibilities and any issues that arise. Qualifications
Proven experience in a bar management or assistant manager role within the hospitality industry. Strong knowledge of food management practices and restaurant management principles. Excellent team management skills with the ability to motivate and lead a diverse team. Proficiency in using POS systems for efficient order processing and inventory management. Exceptional communication skills with a focus on customer service excellence. Experience in staff training and development to foster a positive work environment. Understanding of food service management principles to ensure quality offerings at the bar. Must have a Bar Card. Must have your TIPs Certification. Must have at least 1–2 years of experience in General or Assistant Manager roles. Job Details
Job Type: Full-time Pay: $25.00 – $30.00 per hour Expected hours: 40 per week Work Location: In person OPEN CALL: Tuesday, September 16th from 2pm to 5pm; Wednesday, September 17th from 2pm to 5pm; Thursday, September 18th from 2pm to 5pm. Must bring resume. Experience:
Required Employment:
Full-time Salary:
$25 – $30 hourly Benefits: About Louise & Jerry's:
#J-18808-Ljbffr