Fayetteville Technical Community College is hiring: POOL - IT Support Specialist

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Candidate(s) recommended for hire are subject to a criminal background check.

Pool Details

• Pool Title
• Pool Number
• Pool Number S25-25
• Announcement Summary
• This is a continuous recruitment pool not specifically advertised.
• The pool is continuous in order to develop a qualified pool of interested candidates.
• We invite applications to be submitted for potential openings.

Duties

This position provides technical support, user assistance and system updates and maintenance for the College in a hands-on capacity throughout the College and ensures that issues are resolved efficiently and effectively. This position provides support to the faculty, staff, and classroom computer labs by performing diagnosis and resolutions of technical issues as related to the use and performance of all campus computers, hardware, software, and peripheral equipment. This position’s responsibilities require independent analysis, communication, and problem solving.

Minimum Qualifications

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Training:

At least two semesters completed towards an Associate degree from an accredited college in Computer Technology, Computer Science, or Information Technology or equivalent is preferred; high school diploma or GED is required.

Experience:

Six months of experience troubleshooting computers, peripherals, and software applications required.
Knowledge of Windows and/or macOS operating systems required.

Applicants must be available to work a flexible schedule, including some evenings and weekends.

Preferred Qualifications

Full or Part Time

Special Instructions to applicants

NOTE : All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume
• Cover Letter
• Unofficial Transcripts

Optional Documents

• Unofficial Transcripts 2
• Unofficial Transcripts 3
• Unofficial Transcripts 4
• Other Documents

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