Pride Global
#JD-E2EProf2
Russell Tobin & Associates
is currently seeking a
Customer Service Representative
role for one of our Fortune 500 clients,
Brookfield, WI 53005 (Hybrid).
Apply today for immediate consideration.
Job Title:
Customer Service Representative Pay Rate : $22/hr. to $24.44/hr. on W2 Location:
Brookfield, WI 53005 (Hybrid) Work from office 3 days and work from home 2 days, however, during 5-6 weeks of training, it is preferrable to be in the office 5 days. We are available for clients from 7:00 AM - 7:00 PM CT. M-F. Duration:
Till 07/31/2026, with possible extension
Job Details
We are hiring 16 Service Professional to support Corporate, Commercial, Business Banking and Wealth Management clients as they transition to our new application. These individuals will handle high volume of inquiries received. The ideal candidate will demonstrate excellent phone etiquette, professionalism, and strong multitasking abilities. They should be quick learners, resourceful in problem solving, and skilled at navigating errors to deliver timely resolutions. Respond to client inquiries in a professional and courteous manner. Troubleshoot and resolve application-related problems and errors efficiently. Provide clear guidance and support to customers navigating the new system. Document customer interactions and resolutions accurately. Collaborate with internal teams to escalate complex issues when necessary. Always maintain a high level of professionalism and customer service. Excellent phone etiquette and written communication skills. Strong multitasking abilities and attention to details. Resourceful problem solver, able to work independently and as part of a team. Previous customer service and technical support experience preferred.
ABOUT US: Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Russell Tobin & Associates
is currently seeking a
Customer Service Representative
role for one of our Fortune 500 clients,
Brookfield, WI 53005 (Hybrid).
Apply today for immediate consideration.
Job Title:
Customer Service Representative Pay Rate : $22/hr. to $24.44/hr. on W2 Location:
Brookfield, WI 53005 (Hybrid) Work from office 3 days and work from home 2 days, however, during 5-6 weeks of training, it is preferrable to be in the office 5 days. We are available for clients from 7:00 AM - 7:00 PM CT. M-F. Duration:
Till 07/31/2026, with possible extension
Job Details
We are hiring 16 Service Professional to support Corporate, Commercial, Business Banking and Wealth Management clients as they transition to our new application. These individuals will handle high volume of inquiries received. The ideal candidate will demonstrate excellent phone etiquette, professionalism, and strong multitasking abilities. They should be quick learners, resourceful in problem solving, and skilled at navigating errors to deliver timely resolutions. Respond to client inquiries in a professional and courteous manner. Troubleshoot and resolve application-related problems and errors efficiently. Provide clear guidance and support to customers navigating the new system. Document customer interactions and resolutions accurately. Collaborate with internal teams to escalate complex issues when necessary. Always maintain a high level of professionalism and customer service. Excellent phone etiquette and written communication skills. Strong multitasking abilities and attention to details. Resourceful problem solver, able to work independently and as part of a team. Previous customer service and technical support experience preferred.
ABOUT US: Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.