Customer Service Representative Job at Sunrise Systems, Inc. in Powder Springs

Job Title: AGS - Customer Service Representative 1

Location: 3004 Spring Industrial Drive Suite C Powder Springs GA 30127 (Onsite)

Duration: 3-4 months possible permanent depending on needs of the business

Position Type: Hourly contract Position (W2 only)

Note:

• Schedule/ Remote Flexibility: -Onsite 5 days a week
• Work Hours: 8:00-4:30
• Interview Process: Phone screen and in person interview if selected.
• Preferred Interview Times: Tuesday-Thursday 10:00-11:00; 1:00-3:00pm
• Team Size: 14
• Purpose/ Mission of Team: any new projects coming up? Why would someone want to join your team? Upward mobility? -Opportunities for growth and development

MANAGER INTAKE NOTES:

• Dispatch, administrative task, reporting.

Job description:

• Dispatching emergency and non-emergency calls to technicians.
• Management of incomplete work orders and coordinating tech's returns.
• Updating customer with ETA's.
• Good communication skills required.
• 2 years of experience.

Education and Experience requirement: Microsoft excel

• Ability to multi-task, organize, and prioritize work