BCForward is hiring: Customer Service Representative- Cash Handling in Mesa
BCForward, Mesa, AZ, US, 85201
Job Description
This role is responsible for
directly receiving, processing, and
applying payments for all tax types in
the forms of cash, checks, debit/credit
cards, and money orders to taxpayer’s
personal or business accounts, and also
complete daily reconciliation and
end-of-day balancing of assigned till.
Responsibilities include assisting
taxpayers, processing license
applications and updates, and
providing information on licensing
laws, rules, and procedures. This role
requires in-person work at both the
Phoenix (8am - 5pm, Monday - Friday)
and Mesa (7am - 6pm, Monday -
Thursday) office locations. The work
schedule will be dependent on the
assigned office locations' business
hours.
Required Skills:2+ years of customer service experience, 1+ year of working in a high production environment, experience with cash handling, and proficiency in Google Suite.
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.