Customer Service Representative - Remote Job at Ascend Staffing in Logan

Apply today, work tomorrow, and get paid weekly! Want a great work environment? We're hiring now for a remote Customer Service Representative position. If you live in either Arizona, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Montana, Nevada, North Carolina, South Carolina, Texas, Utah or Wisconsin, we would like to talk to you! If you are an outdoorsy type of person even better!

• Weekly pay of $16.50 per hour

• Direct deposit & debit card payment options

• Health, vision, dental, life, and disability insurance

• Overtime available

• Weekly Pay

• Think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional / positive voice and manner

• Up-sell and cross-sell

• Able to generate sales leads from calls

• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems

• Memorize, recall, or research answers quickly

• Assess customers’ needs and provide the correct solution

• Learn and follow all customer service procedures and policies

• Meet and go above personal and team targets, goals, and quotas

• Aim for customer resolution and return

• Record, organize and file customer interactions and profile/account changes

• Address returns, refunds, and shipping tracking numbers

• Day Shift, 8:00 am to 4:45 pm Mountain Time

• Monday – Friday and every other Saturday

• The position would go now through New Years with possibilities to be long term

• Customer Service Representative at least 1 year experience required

• GED / High School Diploma

• Able to pass a background check

• Able to work in the US

• Previous experience in customer support, client services, sales, or a related field

• Excellent at communicating over the phone and handling phone systems

• Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts

• Be comfortable with selling outdoor products including ammo

• Able to concentrate on multiple problems at once

• Excellent time management and prioritization skills

• Ability to answer the phone, listen actively, relay information, and type basic information simultaneously

• Customer-focused for positive customer experience and resolution

• Able to pass a background check 

• Able to work in the US. 

Apply today! Customer Service Representative jobs going fast!

Ascend Staffing has been connecting great people with real opportunities for over 50 years. We are always looking for great people. If you’re ready to earn more, get real benefits, and achieve your goals, you’ve come to the right place.

• We do what we say we will do.

• We are direct and transparent.

• We find real opportunities with great employers.

Ascend Staffing: Logan Branch
Visit Us: 130 S Main St Ste 205, Logan, UT
Call Us: 435-752-9797
Text Us: 4352802578
Visit Us Online: https://www.ascendstaffing.com/logan/

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