$18/hr Customer Service Representative Job at Hornet Staffing, Inc, a GEE Group

💼 Position: Customer Service Advocate

💰 Pay: $18/hr

📍 Location: Columbia, SC (Onsite)

⏰ Schedule: Full-Time | Monday to Friday (8am to 5pm)

✨ What You’ll Do:

• Be the first point of contact for customers, answering calls, emails, or chats with professionalism and care.
• Assist members with questions about their accounts, benefits, and services.
• Provide accurate information while showing empathy and problem-solving skills.
• Document interactions in the system to ensure smooth customer follow-up.
• Work closely with your team to meet goals and deliver excellent service.

• 🎯 What We’re Looking For:

  • Strong communication skills (written & verbal).
  • A friendly, positive attitude with a customer-first mindset.
  • Basic computer and typing skills.
  • Ability to stay calm and professional in a fast-paced environment.
  • Prior customer service experience is a plus (but not always required—we provide training!).

  🌟 Why You’ll Love Working With Us:

  
  

  • Competitive Pay – $18/hr 💰
  • Comprehensive Training to set you up for success.
  • Growth Opportunities – build your career in customer service and beyond.
  • Supportive Team Culture where your work truly matters.