Administrative Assistant Job at Resident Interface in Tampa

Overview

At Resident Interface, we're transforming the financial landscape of property management by simplifying delinquent rent recovery with a thoughtful, compliant, and community-focused approach. With 30+ years of industry experience, we help property managers recover delinquent rent—from current to former residents—while protecting relationships, preserving reputation, and improving the bottom line. Our solutions streamline recovery and safeguard communities every step of the way.

The Role

The Administrative Assistant serves as the central point of contact for reception operations and provides comprehensive administrative and facilities support. This role is responsible for maintaining a welcoming front office environment, coordinating office supply logistics, managing internal communications, and supporting both the HR and Facilities departments with routine tasks and special projects.

What You'll Do

• Greet visitors, distribute visitor badges, and manage the front desk reception area.
• Route calls to the appropriate department and team.
• Process outgoing/incoming mail, including scanning, filing, and shredding.
• Create and distribute internal communications such as birthday/anniversary emails, newsletters, employee recognition, and company-wide updates.
• Plan and support company events including Month of Fun activities, holiday parties, and other employee engagement events.
• Stock and maintain supplies in office areas, breakrooms, and bathrooms.
• Coordinate facilities, maintenance and repairs as needed.
• Schedule quarterly and annual building maintenance (alarms, fire systems, pressure washing).
• Reconcile travel and expense reports in Concur.

What We're Looking For

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 2+ years in administrative support, front office, or facilities coordination role.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
• Proficiency in Concur or similar expense management software.
• Experience with Canva a plus.
• Experience in event planning is preferred.
• Ability to lift and carry up to 40 pounds.

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off, holidays, and wellness support
• Collaborative and mission-driven team culture

Schedule & Environment

Standard schedule: Monday–Friday, 8:00 A.M. to 5:00 P.M. Occasional extended hours for key deadlines, audits, or special projects. Quiet to moderate office environment with typical office equipment exposure.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative