IDR, Inc.
IDR is seeking a
Patient Access Supervisor
to join one of our top clients in Rock Hill, SC. This pivotal role involves guiding and mentoring the Patient Access team to ensure operational excellence and superior customer service. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Patient Access Supervisor:
Provide daily guidance, mentoring, and training to both new hires and experienced Patient Access staff. Assist in resolving escalated issues and ensure strong customer service standards are upheld. Contribute to planning for Registration Process areas, including Admitting, Centralized Scheduling, Emergency Department, and clinics. Enforce departmental policies and participate in developing new policies aligned with hospital and corporate guidelines. Monitor daily activity and prepare performance/metric reports, including financial clearance reports.
Required Skills for Patient Access Supervisor: 4+ years of experience in a medical facility, health insurance, or related healthcare area. 3+ years of Patient Access experience. Thorough knowledge of healthcare information systems. Understanding of Revenue Cycle Management and healthcare regulations. High School Diploma or equivalent required; supervisory or lead role experience preferred.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
Patient Access Supervisor
to join one of our top clients in Rock Hill, SC. This pivotal role involves guiding and mentoring the Patient Access team to ensure operational excellence and superior customer service. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Patient Access Supervisor:
Provide daily guidance, mentoring, and training to both new hires and experienced Patient Access staff. Assist in resolving escalated issues and ensure strong customer service standards are upheld. Contribute to planning for Registration Process areas, including Admitting, Centralized Scheduling, Emergency Department, and clinics. Enforce departmental policies and participate in developing new policies aligned with hospital and corporate guidelines. Monitor daily activity and prepare performance/metric reports, including financial clearance reports.
Required Skills for Patient Access Supervisor: 4+ years of experience in a medical facility, health insurance, or related healthcare area. 3+ years of Patient Access experience. Thorough knowledge of healthcare information systems. Understanding of Revenue Cycle Management and healthcare regulations. High School Diploma or equivalent required; supervisory or lead role experience preferred.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row