United Heritage Credit Union
Job Description
Job Description
This position will be working at our Headquarters Building in North Austin (HWY183/Oak Knoll). This position is fully in-person at our offices. We are seeking a skilled HR Manager to oversee and coordinate the day-to-day operations of core functional areas of the HR department including; employee relations, payroll, compensation, benefits and leave administration, performance management, HRIS management, and legal regulatory compliance. The HR Manager works in conjunction with the VP of HR to make recommendations for efficiency and innovative enhancements, while ensuring the department and organization maintains compliance with federal, state, and Credit Union regulations and policies. If you thrive in a dynamic, fast-paced environment and possess excellent organizational and problem-solving abilities, as well as a roll-up-your-sleeve's mentality, this may be the job for you! At UHCU, you can expect competitive pay including a comprehensive and generous benefits and PTO package. Our HR team is located at our HQ building in North Austin by the 183/Oak Knoll exit (Riata Trace) and offers amenities such as a fitness center, yoga room, free breakfast
or
lunch on Thursdays (e.g., FOOD TRUCKS!!), outdoor dining area and café with a micro market. What you will do: Leadership & Team Development Directly and indirectly oversee the completion of prioritized deliverables to ensure a positive employee life-cycle experience. Create a high-performing and professional, service-driven culture by developing HR Generalists through effective training, coaching, individual development plans, and delivering annual performance reviews. Establish effective communications and create a positive employer-employee relationship by recognizing staff through motivation, feedback, reinforcement of positive skills, and identifying areas of improvement. Perform necessary personnel actions, such as interviewing, hiring, transfers, promotions, disciplinary actions, and terminations. Effectively lead the HR Generalists through change management in partnership with other Credit Union departments, as necessary. Human Resources Operations & Compliance Under the direction of the VP of HR, assist with the development and implementation of HR policies, programs, and procedures. Prepare and manage employee handbook, Departmental performance standards, and various Credit Union policy updates as organizational changes are made, in accordance with the law. In collaboration with the VP of HR and Employee Engagement Manager, develop effective organizational communications, including informative resource pages, emails, job aids/guides, and other materials for respective change management and HR initiatives. Continuously seek and support new approaches, practices, and processes to improve the efficiency and consistency of Human Resources operations. Assist the VP of HR with required government reporting and annual filings, such as but not limited to EEO-1 reporting and ACA filling, while ensuring records, reports, and logs adhere to applicable rules and regulations. Compensation & Benefits Communicate with various levels of management about compensation, benefits, and other facets of employment. Assist the VP of HR to ensure compensation and benefit plans are administered consistently and in accordance with plan documents and applicable laws and regulations. Collaborate with the VP of HR to implement competitive compensation solutions, practices, and plans that support a strong market-based pay for performance environment. Partner with Managers to compose job descriptions and ensure current job descriptions are consistently maintained in order to keep information up-to-date and accurate. Determine job classification and salary range utilizing benchmarking against survey data and market intelligence. Lead the full life-cycle of the annual Open Enrollment process and provide hands-on support to the HR Generalists, as needed. Payroll & HR Information System Oversee and ensure accurate, compliant, and timely execution of payroll and provide hands-on support to the HR Generalists with day-to-day payroll issues. Analyze payroll audit reports to ensure the integrity of the HR Information System (HRIS) and payroll process. Manage quarter and year-end activities and work with the HR Generalists to ensure timely and accurate distribution of annual earnings statements (W-2s) as well as annual ACA reporting. Act as a hands-on subject matter expert for all aspects of the ACA. Employee Relations & Performance Management Effectively communicate with management to provide proper direction and guidance on employment issues including disciplinary actions, behavior and conduct issues, terminations, leave administration, workplace conflict, and other HR related issues. Escalate complex situations to the VP of HR, as needed. Manage the internal employment investigation process, working with managers to facilitate investigations and actively participate when necessary. Partner with the VP of HR and legal counsel to address escalated employee relations matters and mitigate organizational risk. Consult with management in developing employee performance improvement plans. Partner with management to ensure proper policies and procedures are followed when preparing notices related to employee counseling and disciplinary action. What you will need to succeed: Minimum Qualifications Bachelor's degree from an accredited college or university in Human Resources, Business Administration, Management, or other related field. Minimum 5 years of demonstrated Human Resources experience with an increasing level of responsibility related to a broad range of HR functions, including but not limited to compensation, benefits, payroll and HRIS administration, employee relations and performance management. Minimum 3 years in a human resources management-level role with responsibility for creating functional objectives for direct reports. Exceptional knowledge and demonstrated experience with state and federal employment laws and regulations pertaining to benefits, compensation, payroll, and leave of absence administration (e.g., FMLA, ADA, ACA, COBRA, EEO, etc.). Demonstrated experience overseeing full-cycle payroll processing, servicing 200+ employees utilizing a modern HRIS. Strong attention to detail, time management skills, and ability to think critically and anticipate issues before they arise. Verbal and written communication skills with ability to work collaboratively and supportively with individuals, groups, management, and other organizational units to achieve business strategies, goals and objectives. Advanced skills in Microsoft Excel and data manipulation. Preferred Qualifications Master's of Business Administration (MBA), Human Resources, or advanced degree. 5+ years of experience in a financial institution or related industry with responsibilities related to developing and implementing large-scale human resources initiatives. 5+ years of management experience with responsibility for creating functional strategies and specific objectives for a human resources team; including responsibilities for coaching, mentoring, developing and motivating staff. Experience scaling and managing a human resources team with at least 5 direct/indirect reports. Experience developing and monitoring HR metrics and organizational dashboards (e.g., Smartsheet) to support planning and decision making. Demonstrated expertise with HRIS database management, advanced reporting, analysis, audits, compensation market data systems, engagement and performance management systems. Experience using ADP Workforce Now. PHR/SPHR or SHRMCP/SCP certification. About United Heritage Credit Union: The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership. Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.6 billion in assets, more than 78,000 members, 10 branch locations, and approximately 260 employees. We are a full-service financial institution whose vision is "To be your primary financial institution." Being part of our credit union means being part of our community. UHCU Offers: Competitive Benefits Package 401(k) options (Pre-Tax and/or Roth) Generous paid time off (PTO) Education Reimbursement Program Opportunity to Advance! Important Note:
We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidate
Job Description
This position will be working at our Headquarters Building in North Austin (HWY183/Oak Knoll). This position is fully in-person at our offices. We are seeking a skilled HR Manager to oversee and coordinate the day-to-day operations of core functional areas of the HR department including; employee relations, payroll, compensation, benefits and leave administration, performance management, HRIS management, and legal regulatory compliance. The HR Manager works in conjunction with the VP of HR to make recommendations for efficiency and innovative enhancements, while ensuring the department and organization maintains compliance with federal, state, and Credit Union regulations and policies. If you thrive in a dynamic, fast-paced environment and possess excellent organizational and problem-solving abilities, as well as a roll-up-your-sleeve's mentality, this may be the job for you! At UHCU, you can expect competitive pay including a comprehensive and generous benefits and PTO package. Our HR team is located at our HQ building in North Austin by the 183/Oak Knoll exit (Riata Trace) and offers amenities such as a fitness center, yoga room, free breakfast
or
lunch on Thursdays (e.g., FOOD TRUCKS!!), outdoor dining area and café with a micro market. What you will do: Leadership & Team Development Directly and indirectly oversee the completion of prioritized deliverables to ensure a positive employee life-cycle experience. Create a high-performing and professional, service-driven culture by developing HR Generalists through effective training, coaching, individual development plans, and delivering annual performance reviews. Establish effective communications and create a positive employer-employee relationship by recognizing staff through motivation, feedback, reinforcement of positive skills, and identifying areas of improvement. Perform necessary personnel actions, such as interviewing, hiring, transfers, promotions, disciplinary actions, and terminations. Effectively lead the HR Generalists through change management in partnership with other Credit Union departments, as necessary. Human Resources Operations & Compliance Under the direction of the VP of HR, assist with the development and implementation of HR policies, programs, and procedures. Prepare and manage employee handbook, Departmental performance standards, and various Credit Union policy updates as organizational changes are made, in accordance with the law. In collaboration with the VP of HR and Employee Engagement Manager, develop effective organizational communications, including informative resource pages, emails, job aids/guides, and other materials for respective change management and HR initiatives. Continuously seek and support new approaches, practices, and processes to improve the efficiency and consistency of Human Resources operations. Assist the VP of HR with required government reporting and annual filings, such as but not limited to EEO-1 reporting and ACA filling, while ensuring records, reports, and logs adhere to applicable rules and regulations. Compensation & Benefits Communicate with various levels of management about compensation, benefits, and other facets of employment. Assist the VP of HR to ensure compensation and benefit plans are administered consistently and in accordance with plan documents and applicable laws and regulations. Collaborate with the VP of HR to implement competitive compensation solutions, practices, and plans that support a strong market-based pay for performance environment. Partner with Managers to compose job descriptions and ensure current job descriptions are consistently maintained in order to keep information up-to-date and accurate. Determine job classification and salary range utilizing benchmarking against survey data and market intelligence. Lead the full life-cycle of the annual Open Enrollment process and provide hands-on support to the HR Generalists, as needed. Payroll & HR Information System Oversee and ensure accurate, compliant, and timely execution of payroll and provide hands-on support to the HR Generalists with day-to-day payroll issues. Analyze payroll audit reports to ensure the integrity of the HR Information System (HRIS) and payroll process. Manage quarter and year-end activities and work with the HR Generalists to ensure timely and accurate distribution of annual earnings statements (W-2s) as well as annual ACA reporting. Act as a hands-on subject matter expert for all aspects of the ACA. Employee Relations & Performance Management Effectively communicate with management to provide proper direction and guidance on employment issues including disciplinary actions, behavior and conduct issues, terminations, leave administration, workplace conflict, and other HR related issues. Escalate complex situations to the VP of HR, as needed. Manage the internal employment investigation process, working with managers to facilitate investigations and actively participate when necessary. Partner with the VP of HR and legal counsel to address escalated employee relations matters and mitigate organizational risk. Consult with management in developing employee performance improvement plans. Partner with management to ensure proper policies and procedures are followed when preparing notices related to employee counseling and disciplinary action. What you will need to succeed: Minimum Qualifications Bachelor's degree from an accredited college or university in Human Resources, Business Administration, Management, or other related field. Minimum 5 years of demonstrated Human Resources experience with an increasing level of responsibility related to a broad range of HR functions, including but not limited to compensation, benefits, payroll and HRIS administration, employee relations and performance management. Minimum 3 years in a human resources management-level role with responsibility for creating functional objectives for direct reports. Exceptional knowledge and demonstrated experience with state and federal employment laws and regulations pertaining to benefits, compensation, payroll, and leave of absence administration (e.g., FMLA, ADA, ACA, COBRA, EEO, etc.). Demonstrated experience overseeing full-cycle payroll processing, servicing 200+ employees utilizing a modern HRIS. Strong attention to detail, time management skills, and ability to think critically and anticipate issues before they arise. Verbal and written communication skills with ability to work collaboratively and supportively with individuals, groups, management, and other organizational units to achieve business strategies, goals and objectives. Advanced skills in Microsoft Excel and data manipulation. Preferred Qualifications Master's of Business Administration (MBA), Human Resources, or advanced degree. 5+ years of experience in a financial institution or related industry with responsibilities related to developing and implementing large-scale human resources initiatives. 5+ years of management experience with responsibility for creating functional strategies and specific objectives for a human resources team; including responsibilities for coaching, mentoring, developing and motivating staff. Experience scaling and managing a human resources team with at least 5 direct/indirect reports. Experience developing and monitoring HR metrics and organizational dashboards (e.g., Smartsheet) to support planning and decision making. Demonstrated expertise with HRIS database management, advanced reporting, analysis, audits, compensation market data systems, engagement and performance management systems. Experience using ADP Workforce Now. PHR/SPHR or SHRMCP/SCP certification. About United Heritage Credit Union: The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership. Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.6 billion in assets, more than 78,000 members, 10 branch locations, and approximately 260 employees. We are a full-service financial institution whose vision is "To be your primary financial institution." Being part of our credit union means being part of our community. UHCU Offers: Competitive Benefits Package 401(k) options (Pre-Tax and/or Roth) Generous paid time off (PTO) Education Reimbursement Program Opportunity to Advance! Important Note:
We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidate