6H Management LLC
Job Description
Job Description
LA CONDESA is hiring for a GENERAL MANAGER La Condesa is inspired by the culture, energy, and cuisine of Mexico City's namesake bohemian neighborhood, located in the heart of downtown Austin's 2nd Street District. This energy translates to a positive, teamwork-driven spirit and passion for serving our guests as well as our community. Our seasonally changing menu further reflects our commitment to sustainability through responsible sourcing of only the best ingredients from our local farmer community. We also legit have the best margaritas in all of Austin. Ask anyone. JOB SUMMARY We’re looking for a driven and entrepreneurial General Manager to lead daily operations, manage a high-performing team, and deliver an exceptional guest experience. This role requires a strong sense of ownership, strategic thinking, and the ability to lead with both professionalism and heart. You’ll be empowered to make key decisions across staffing, operations, sales, marketing, and service. Treat it like you own it. Key Responsibilities Leadership & Team Management Lead and support all staff, creating a positive and productive work culture Recruit, hire, train, and develop a team Oversee scheduling, uniforms, performance evaluations, and goal setting Foster strong communication and teamwork across all departments Conduct regular staff meetings and maintain an open-door policy Operations & Guest Experience Ensure smooth daily operations across all departments Uphold New Waterloo standards for service, cleanliness, and safety Oversee guest experience from pre-arrival through departure Manage events, property maintenance, and project completion Maintain public spaces, inventory levels, and safety protocols Finance & Administration Collaborate with the Operations team on business strategy and planning Manage budgets, forecasts, payroll, and financial reporting Monitor expenses and optimize resources Oversee vendor contracts and compliance with licensing and procedures Keep accurate records and ensure the timely completion of projects Communication Act as the main liaison between the property and New Waterloo leadership Respond promptly to guest feedback and communicate updates to staff Represent the property professionally in all interactions Stay informed on industry trends, local happenings, and best practices Who you are: You believe in hospitality, deeply and passionately. You’re adaptable and not afraid to jump in and get your hands dirty. You’re forward-thinking and proactive. You are a leader. You're dedicated to developing with your team and creating a holistic sense of mission. You use your time wisely and are an expert at prioritizing. You are solutions-oriented and have the confidence to make fast-paced decisions. You believe in learning and personal growth; you show up as a contributor, not a spectator. You stay organized and can write and prepare accurate reports with sharp attention to detail. You're able to work flexible hours in a high-volume environment. You have a proven track record of managing teams and executing business plans You have 5+ years of experience in a hospitality, retail, or service industry leadership role. BENEFITS We are proud to offer competitive wages and the following benefits for full-time salaried employees: Up to 20% annual bonus eligibility for all salaried associates Up to 3 weeks paid time off annually Research/culinary travel opportunities for senior staff 50% off discount at most New Waterloo restaurants Health, vision + dental benefits 401K matching Paid holidays Volunteer pay Tuition reimbursement Referral bonuses Discounts at our shops, hotels + local partnerships ABOUT NEW WATERLOO New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.
Job Description
LA CONDESA is hiring for a GENERAL MANAGER La Condesa is inspired by the culture, energy, and cuisine of Mexico City's namesake bohemian neighborhood, located in the heart of downtown Austin's 2nd Street District. This energy translates to a positive, teamwork-driven spirit and passion for serving our guests as well as our community. Our seasonally changing menu further reflects our commitment to sustainability through responsible sourcing of only the best ingredients from our local farmer community. We also legit have the best margaritas in all of Austin. Ask anyone. JOB SUMMARY We’re looking for a driven and entrepreneurial General Manager to lead daily operations, manage a high-performing team, and deliver an exceptional guest experience. This role requires a strong sense of ownership, strategic thinking, and the ability to lead with both professionalism and heart. You’ll be empowered to make key decisions across staffing, operations, sales, marketing, and service. Treat it like you own it. Key Responsibilities Leadership & Team Management Lead and support all staff, creating a positive and productive work culture Recruit, hire, train, and develop a team Oversee scheduling, uniforms, performance evaluations, and goal setting Foster strong communication and teamwork across all departments Conduct regular staff meetings and maintain an open-door policy Operations & Guest Experience Ensure smooth daily operations across all departments Uphold New Waterloo standards for service, cleanliness, and safety Oversee guest experience from pre-arrival through departure Manage events, property maintenance, and project completion Maintain public spaces, inventory levels, and safety protocols Finance & Administration Collaborate with the Operations team on business strategy and planning Manage budgets, forecasts, payroll, and financial reporting Monitor expenses and optimize resources Oversee vendor contracts and compliance with licensing and procedures Keep accurate records and ensure the timely completion of projects Communication Act as the main liaison between the property and New Waterloo leadership Respond promptly to guest feedback and communicate updates to staff Represent the property professionally in all interactions Stay informed on industry trends, local happenings, and best practices Who you are: You believe in hospitality, deeply and passionately. You’re adaptable and not afraid to jump in and get your hands dirty. You’re forward-thinking and proactive. You are a leader. You're dedicated to developing with your team and creating a holistic sense of mission. You use your time wisely and are an expert at prioritizing. You are solutions-oriented and have the confidence to make fast-paced decisions. You believe in learning and personal growth; you show up as a contributor, not a spectator. You stay organized and can write and prepare accurate reports with sharp attention to detail. You're able to work flexible hours in a high-volume environment. You have a proven track record of managing teams and executing business plans You have 5+ years of experience in a hospitality, retail, or service industry leadership role. BENEFITS We are proud to offer competitive wages and the following benefits for full-time salaried employees: Up to 20% annual bonus eligibility for all salaried associates Up to 3 weeks paid time off annually Research/culinary travel opportunities for senior staff 50% off discount at most New Waterloo restaurants Health, vision + dental benefits 401K matching Paid holidays Volunteer pay Tuition reimbursement Referral bonuses Discounts at our shops, hotels + local partnerships ABOUT NEW WATERLOO New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.