BCforward
Program Manager – Project Management Office (PMO)
Schedule:
Standard business hours, supporting U.S. time zones with occasional global collaboration (
Role Overview The Program Manager provides leadership for large, complex programs and multi-workstream initiatives – whether launching new efforts or stepping into existing ones. This client-facing role blends structured project management (charters, governance, schedules, budgets) with agility (Scrum, Kanban, SAFe) to deliver measurable business value. The Program Manager partners closely with client leadership, stakeholders, and delivery teams to align programs to strategic objectives, manage scope, mitigate risk, and drive sustainable change.
Key Responsibilities
Strategic Leadership Align program objectives with client business strategy; define measurable outcomes and success criteria. Establish governance, decision rights, and escalation paths; facilitate steering routines and client leadership updates. Select and adapt delivery approaches (Waterfall, Agile, or Hybrid) based on context and readiness. Delivery & Execution Manage scope, schedule, and quality baselines; manage change and ensure benefits realization. Partner with Agile teams on backlog management, PI/Sprint planning, reviews, and retrospectives. Drive data-driven insights through tools and automation to improve predictability and throughput. Foster collaboration, continuous improvement, and team empowerment. Risk & Dependency Management Proactively manage risks, assumptions, issues, and dependencies with clear accountability. Run scenario planning, risk-adjusted forecasting, and contingency strategies. Stakeholder Engagement Build trusted relationships across all levels of client organizations. Deliver client leadership-ready communications (dashboards, narratives, insights) tailored to audience needs. Leadership & Coaching Lead high-performing cross-functional teams with clarity and accountability. Provide guidance and mentorship to project managers and scrum masters, fostering professional growth, developing leadership capabilities, and promoting best practices in project delivery and agile methodologies. Tools & Technology Use MS Project/Smartsheet (scheduling), Jira (backlogs/boards), and Confluence/SharePoint (documentation). Leverage data and analytics to inform decision-making. Leverage AI and automation to enhance the efficiency of program management activities.
Qualifications
Leadership & Client Engagement Ability to lead diverse teams and influence without direct authority. Strong communication, facilitation, and conflict-resolution skills. Proven experience building long-term client partnerships and aligning delivery with business outcomes. Program & Delivery Expertise Experience managing complex programs across business and technology domains. Expertise in project governance, financial controls, and organizational change. Hands-on experience with Agile practices; familiarity with scaling frameworks (e.g., SAFe). Tools & Analytics Proficiency with MS Project/Smartsheet, Jira, Confluence/SharePoint, and Microsoft 365. Strong analytical and problem-solving skills; ability to turn data into insights. Education & Certifications Bachelor’s degree in Business, IT, Engineering, or related field (advanced degree a plus). Preferred: PMP; Agile certifications (PMI-ACP, CSM/PSM, SAFe).
About BCforward: BC forward
began as an IT business solution and staffing firm. Founded in 1998, BC forward
has grown with our customers’ needs into a full-service personnel solution’s organization. Headquartered in Indianapolis, Indiana, BC forward
also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BC forward
to deliver uniquely configured IT staffing and project solutions over the years of catering to our customers’ specific needs. BC forward
currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. www.BCforward.com www.facebook.com/bcforward
We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.
Schedule:
Standard business hours, supporting U.S. time zones with occasional global collaboration (
Role Overview The Program Manager provides leadership for large, complex programs and multi-workstream initiatives – whether launching new efforts or stepping into existing ones. This client-facing role blends structured project management (charters, governance, schedules, budgets) with agility (Scrum, Kanban, SAFe) to deliver measurable business value. The Program Manager partners closely with client leadership, stakeholders, and delivery teams to align programs to strategic objectives, manage scope, mitigate risk, and drive sustainable change.
Key Responsibilities
Strategic Leadership Align program objectives with client business strategy; define measurable outcomes and success criteria. Establish governance, decision rights, and escalation paths; facilitate steering routines and client leadership updates. Select and adapt delivery approaches (Waterfall, Agile, or Hybrid) based on context and readiness. Delivery & Execution Manage scope, schedule, and quality baselines; manage change and ensure benefits realization. Partner with Agile teams on backlog management, PI/Sprint planning, reviews, and retrospectives. Drive data-driven insights through tools and automation to improve predictability and throughput. Foster collaboration, continuous improvement, and team empowerment. Risk & Dependency Management Proactively manage risks, assumptions, issues, and dependencies with clear accountability. Run scenario planning, risk-adjusted forecasting, and contingency strategies. Stakeholder Engagement Build trusted relationships across all levels of client organizations. Deliver client leadership-ready communications (dashboards, narratives, insights) tailored to audience needs. Leadership & Coaching Lead high-performing cross-functional teams with clarity and accountability. Provide guidance and mentorship to project managers and scrum masters, fostering professional growth, developing leadership capabilities, and promoting best practices in project delivery and agile methodologies. Tools & Technology Use MS Project/Smartsheet (scheduling), Jira (backlogs/boards), and Confluence/SharePoint (documentation). Leverage data and analytics to inform decision-making. Leverage AI and automation to enhance the efficiency of program management activities.
Qualifications
Leadership & Client Engagement Ability to lead diverse teams and influence without direct authority. Strong communication, facilitation, and conflict-resolution skills. Proven experience building long-term client partnerships and aligning delivery with business outcomes. Program & Delivery Expertise Experience managing complex programs across business and technology domains. Expertise in project governance, financial controls, and organizational change. Hands-on experience with Agile practices; familiarity with scaling frameworks (e.g., SAFe). Tools & Analytics Proficiency with MS Project/Smartsheet, Jira, Confluence/SharePoint, and Microsoft 365. Strong analytical and problem-solving skills; ability to turn data into insights. Education & Certifications Bachelor’s degree in Business, IT, Engineering, or related field (advanced degree a plus). Preferred: PMP; Agile certifications (PMI-ACP, CSM/PSM, SAFe).
About BCforward: BC forward
began as an IT business solution and staffing firm. Founded in 1998, BC forward
has grown with our customers’ needs into a full-service personnel solution’s organization. Headquartered in Indianapolis, Indiana, BC forward
also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BC forward
to deliver uniquely configured IT staffing and project solutions over the years of catering to our customers’ specific needs. BC forward
currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. www.BCforward.com www.facebook.com/bcforward
We must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.