3D Technology Services
Purpose of Role:
The Service Technician is responsible for the on-site installation, troubleshooting, repair, and maintenance of security, audio/visual, structured cabling, fire & life safety, and networking systems. This role ensures reliable, code-compliant, and high-quality solutions. Key Responsibilities · Installation & Setup: Install and configure CCTV, access control, AV, fire alarms, and networking hardware. · Service & Troubleshooting: Respond to service calls, diagnose and repair issues. · Preventative Maintenance: Conduct inspections, test fire/life safety systems, update firmware/software. · Customer Interaction & Support: Communicate clearly, provide basic training, and maintain professionalism. · Safety & Compliance: Adhere to NEC, NFPA, BICSI, OSHA standards. · Documentation & Reporting: Complete service tickets, reports, and logs. · Tools, Equipment & Inventory: Maintain tools, report usage, and assist with inventory. Skills & Qualifications · Hands-on experience with low-voltage systems (security, AV, fire alarm, cabling). · Ability to read blueprints, wiring diagrams, and manuals. · Proficiency with tools and test equipment. · Strong problem-solving and troubleshooting skills. · Excellent communication and customer service skills. · Valid driver's license and ability to travel
The Service Technician is responsible for the on-site installation, troubleshooting, repair, and maintenance of security, audio/visual, structured cabling, fire & life safety, and networking systems. This role ensures reliable, code-compliant, and high-quality solutions. Key Responsibilities · Installation & Setup: Install and configure CCTV, access control, AV, fire alarms, and networking hardware. · Service & Troubleshooting: Respond to service calls, diagnose and repair issues. · Preventative Maintenance: Conduct inspections, test fire/life safety systems, update firmware/software. · Customer Interaction & Support: Communicate clearly, provide basic training, and maintain professionalism. · Safety & Compliance: Adhere to NEC, NFPA, BICSI, OSHA standards. · Documentation & Reporting: Complete service tickets, reports, and logs. · Tools, Equipment & Inventory: Maintain tools, report usage, and assist with inventory. Skills & Qualifications · Hands-on experience with low-voltage systems (security, AV, fire alarm, cabling). · Ability to read blueprints, wiring diagrams, and manuals. · Proficiency with tools and test equipment. · Strong problem-solving and troubleshooting skills. · Excellent communication and customer service skills. · Valid driver's license and ability to travel