Retail Stock Associate Job at Rachel Comey in New York

Retail Stock Associate, Part Time | Soho and Brooklyn, NYC

• Responsible for the overall operational function of our store.
• Work closely with the Store Manager in initiating, delegating work, and providing feedback to the team.
• Manage and maintain the shop inventory, reduce shrink, implement and train on operational procedures while helping to follow up on any maintenance concerns.
• The goal is to support an inclusive work environment focused on collaboration and passion for both the product and providing our customers with an amazing experience.

Operations:

• Maintain overall store appearance including preventive maintenance
• Maintain supply inventory-office/packing supplies
• Manage overall organization of back stock
• Process web orders and communicate with fulfillment team on any needed cancellations
• Build and maintain good communication with members of the corporate office, other stores and the warehouse team
• Has general product knowledge and keeps up to date on new products
• Manage MD process of ticketing MD prices along with final transfer back of MD merchandise

Inventory Management:

• Manage all inventory procedures within the store, ensuring inventory integrity is maintained; monitor movement of all inventory, ensuring staff adheres to all shipping/receiving policies and procedures
• Processing weekly replenishment and newness arriving from the warehouse in a timely manner
• Accurately updates the VIC order document with each stage of the process (arrived, returned, purchased etc.)
• Ensure all merchandise is properly ticketed
• Complete cycle counts weekly
• Follow up with team on weekly committed report
• Follow damages process and ensure inventory movement is completed weekly

Systems:

• Perform all functions correctly in Teamwork POS, CHQ, Shipstation
• Serve as onsite support to troubleshoot any Teamwork, internet, phone, store maintenance issues
• Maintain POS System: troubleshoot to correct issues

Leadership:

• Provide direction and support to sales team to ensure proper implementation of all inventory procedures, company directives and values, partnering with store manager as necessary
• Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
• Take ownership and commitment for delivering results; Meet or exceed personal productivity goals
• Demonstrate adaptability and flexibility to change to meet need of the business
• Promote and endorse the selling environment by supporting product flow and the smooth running of the store

Additional Requirements:

• 3-5 years of previous experience in a retail service environment is preferred
• Knowledge of basic computer skills (including the ability to use iPad/laptop, POS and Internet)
• Ability to communicate effectively with customers and team
• Mobility to maneuver the sales floor and stockroom to provide and support customer service
• Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties.
• Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

Qualifications:

• Strong work ethic with a desire for continuous learning and growth
• Autonomous, resourceful and entrepreneurial
• Flexible schedule with the ability to work days, nights, weekends and holidays