Medical Receptionist Job at North Dakota Staffing in Grand Forks

Medical Receptionist

We are looking for an experienced Medical Receptionist to join our healthcare team in Grand Forks, North Dakota. This is a long-term contract position offering an excellent opportunity to contribute to patient care and administrative operations in a dynamic healthcare environment. The ideal candidate will bring strong organizational skills and a commitment to providing outstanding service to patients and staff.

Responsibilities:

• Greet patients warmly and assist with check-in procedures, ensuring accuracy of information.
• Schedule patient appointments efficiently while managing changes and cancellations.
• Handle front-office duties, including answering phone calls and responding to inquiries.
• Maintain patient records and documentation with attention to confidentiality and accuracy.
• Utilize basic medical terminology to communicate effectively with healthcare staff.
• Coordinate and verify insurance information as part of the registration process.
• Support the team with administrative tasks, ensuring smooth daily operations.
• Provide excellent customer service to patients, addressing concerns and questions promptly.
• Collaborate with medical staff to ensure seamless patient experiences.

Requirements:

• Minimum of 2 years of experience as a medical receptionist or in a similar role.
• Familiarity with patient scheduling systems; experience with Epic is preferred but not required.
• Strong knowledge of medical front-office procedures and protocols.
• Proficiency in basic medical terminology.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• High level of attention to detail and organizational skills.
• Commitment to maintaining patient confidentiality and professionalism.