alexanderwang llc.
Summary
: The Lead Stock Associate is responsible for supporting all back-of-house operations to company standards in our Alexander Wang Miami retail location. This role focuses on receiving, organizing, and replenishing merchandise, maintaining stockroom organization, and assisting with inventory processes to ensure an exceptional shopping experience for our clients. In addition, the Lead Stock Associate will play a key role in supporting new company operational initiatives. This position reports to the Store Manager, Miami.
Responsibilities include but are not limited to: • Supporting floor coverage when necessary and ensuring the highest level of client service • In collaboration with the store management, supporting the selling team, ensuring efficient and fast replenishment of merchandise on the selling floor and shortening the waiting time of the clients • Competency in cash procedures and providing support in opening/ closing of the store as a key holder
Stock • Processing all incoming transfers with a high degree of detail and urgency, ensuring inventory accuracy and timely reporting of any receiving discrepancies • Partnering closely with Director of Global Operations on all components of allocation, inventory accuracy, and operational processes • Communicating low stock of best-seller styles and assisting with special reserves/orders for clients with management • Assisting with annual inventory and helping to maintain inventory integrity with activities including but not limited to monthly cycle counts, style swaps, department cycle counts, SKU inspection reports, etc. • confirming all incoming and outgoing packages including BOH organization and tracking communication to sales team for clients • Supporting consolidations or store to store transfers expediently with high degree of accuracy, including returns to warehouse or transfer requests to other locations • Pulling received new receipts for VM display • Reporting any needed store inventory stock adjustments including damages, shoplifting, or corporate requests to the Director of Global Operations in timely manner
Omnichannel process • Always ensuring the highest degree of accuracy for product availability to offer best client experience • Participating in and executing new omnichannel initiatives including new service rollouts or process changes • Ensuring the organization of all omni-process areas are always organized and stocked with any required supplies • Supporting store team members’ omni-fulfilment training process
BOH Organizational and Supplies Management • Assist with regular inventory counts, cycle counts, and stock checks to maintain inventory accuracy • Maintain clear and labeled BOH areas including but not limited to live inventory, client owned goods, inbound/outbound packages, damages, repairs, dry-cleaning and hold • Maintain repair log and partner closely with relevant Corporate teams as needed to ensure customer and in-store repairs are handled in a timely manner • Ensure stockroom organization to maximize the store productivity, ease of sale and minimize damage to product due to improper storage/handling • Track and replenish all store supplies and packaging ensuring location is never out or over stocked in necessary office, selling and cleaning supplies
Qualifications/Skills • Degree in relevant field of study • At least 1 year of stock experience, preferably in a fashion retail environment • Strong organizational skills • Working knowledge on operational standards • Excellent written and verbal communication skills • Able to navigate Microsoft Word and Excel • Strong attention to detail • Excellent time & attendance record • Flexible and adaptable • Able to lift at least 5lbs
We are an Equal Opportunity
: The Lead Stock Associate is responsible for supporting all back-of-house operations to company standards in our Alexander Wang Miami retail location. This role focuses on receiving, organizing, and replenishing merchandise, maintaining stockroom organization, and assisting with inventory processes to ensure an exceptional shopping experience for our clients. In addition, the Lead Stock Associate will play a key role in supporting new company operational initiatives. This position reports to the Store Manager, Miami.
Responsibilities include but are not limited to: • Supporting floor coverage when necessary and ensuring the highest level of client service • In collaboration with the store management, supporting the selling team, ensuring efficient and fast replenishment of merchandise on the selling floor and shortening the waiting time of the clients • Competency in cash procedures and providing support in opening/ closing of the store as a key holder
Stock • Processing all incoming transfers with a high degree of detail and urgency, ensuring inventory accuracy and timely reporting of any receiving discrepancies • Partnering closely with Director of Global Operations on all components of allocation, inventory accuracy, and operational processes • Communicating low stock of best-seller styles and assisting with special reserves/orders for clients with management • Assisting with annual inventory and helping to maintain inventory integrity with activities including but not limited to monthly cycle counts, style swaps, department cycle counts, SKU inspection reports, etc. • confirming all incoming and outgoing packages including BOH organization and tracking communication to sales team for clients • Supporting consolidations or store to store transfers expediently with high degree of accuracy, including returns to warehouse or transfer requests to other locations • Pulling received new receipts for VM display • Reporting any needed store inventory stock adjustments including damages, shoplifting, or corporate requests to the Director of Global Operations in timely manner
Omnichannel process • Always ensuring the highest degree of accuracy for product availability to offer best client experience • Participating in and executing new omnichannel initiatives including new service rollouts or process changes • Ensuring the organization of all omni-process areas are always organized and stocked with any required supplies • Supporting store team members’ omni-fulfilment training process
BOH Organizational and Supplies Management • Assist with regular inventory counts, cycle counts, and stock checks to maintain inventory accuracy • Maintain clear and labeled BOH areas including but not limited to live inventory, client owned goods, inbound/outbound packages, damages, repairs, dry-cleaning and hold • Maintain repair log and partner closely with relevant Corporate teams as needed to ensure customer and in-store repairs are handled in a timely manner • Ensure stockroom organization to maximize the store productivity, ease of sale and minimize damage to product due to improper storage/handling • Track and replenish all store supplies and packaging ensuring location is never out or over stocked in necessary office, selling and cleaning supplies
Qualifications/Skills • Degree in relevant field of study • At least 1 year of stock experience, preferably in a fashion retail environment • Strong organizational skills • Working knowledge on operational standards • Excellent written and verbal communication skills • Able to navigate Microsoft Word and Excel • Strong attention to detail • Excellent time & attendance record • Flexible and adaptable • Able to lift at least 5lbs
We are an Equal Opportunity