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Subsense Inc.

Operational Manager

Subsense Inc., New York, New York, United States

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Summary We are seeking a highly organized and proactive Operational Manager to join our team. In this role, you will ensure the smooth execution of day-to-day business operations across legal, finance, HR, IT, and facilities. You will be the backbone of our internal processes, handling a wide range of operational tasks with precision and efficiency. This position is ideal for someone who thrives in a fast-paced startup environment, enjoys problem-solving, and can keep multiple processes running seamlessly.

Responsibilities Support daily operational workflows across Finance, Legal, HR, Procurement, and IT support. Oversee vendor and contractor coordination, including documentation and agreements, ensuring timely delivery and cost tracking. Support HR processes: recruiting logistics, onboarding/offboarding, benefits administration, PTO tracking. Prepare and maintain internal reporting (budgets, expenses, procurement tracking, investor reporting support). Support interactions with external partners (accountants, lawyers, recruiters, designers, landlords) and assist with compliance, filings, and reporting requirements. Provide support in administering company tools and platforms (Google Workspace, Slack, QuickBooks, procurement systems), including managing user access and maintaining smooth workflows. Support lab and office operations, including facilities, supplies, and service providers. Prepare documentation, presentations, and agendas for internal and external meetings. Provide operational support to cross-functional projects as well as to the IT Manager and HR Manager in the operations domain. Participate in budgeting, financial modeling, and reporting processes (growth area of responsibility).

Qualifications 3+ years of experience in operations, office management, or a similar role, ideally in a startup environment. Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously. Experience working with external vendors, accountants, and legal counsel. Practical experience with finance and HR processes (e.g., budgets, reporting, recruiting logistics). Advanced computer proficiency, including Google Workspace, Slack, QuickBooks, Microsoft Office (Excel, Word, PowerPoint), and other productivity tools. Excellent written and verbal communication skills. Detail-oriented, reliable, and proactive. Startup experience is highly preferred. US-based. Fluent in written and spoken English.

Location:

SF Bay Area