West Plains Chamber of Commerce is hiring: Administrative Assistant in West Plai

Qualifications

Education and Experience: A High School Diploma or equivalent is required. Previous experience in an administrative support role, secretarial position, or personal assistant role is preferred.

Skills: The ideal candidate will demonstrate strong analytical abilities, including the capacity to manage complex or diverse information, collect and research data, use intuition and experience to complement findings, and design workflows and procedures. Problem-solving skills are essential, with the ability to identify and resolve issues in a timely manner, gather and analyze information skillfully, develop alternative solutions, work effectively in group settings, and exercise reason even in sensitive situations. Strong interpersonal skills are required, focusing on resolving conflict rather than assigning blame. Candidates must maintain confidentiality, listen attentively, remain objective, and remain open to new ideas and evolving systems and processes. Oral communication should include speaking clearly and persuasively, listening and seeking clarification, responding appropriately to questions, demonstrating presentation skills, and actively participating in meetings. Written communication should include writing clearly and informatively, editing for accuracy, adjusting writing style to meet various needs, presenting numerical data effectively, and interpreting written material accurately. Teamwork is essential, balancing team and individual responsibilities, remaining open to others’ views, giving and receiving constructive feedback, contributing to a positive team environment, prioritizing team success over personal interest, and building morale and commitment toward shared goals. Sound judgment includes making well-reasoned decisions, explaining rationale, involving appropriate individuals in decision-making, and ensuring timely decisions. Professionalism is expected at all times, including tactful approach, performing well under pressure, treating all individuals with respect, accepting responsibility for personal actions, and following through on commitments. Language skills include reading and comprehending instructions, correspondence, and memos; writing effective correspondence; and presenting information clearly in one-on-one, small group, and organizational settings. Basic mathematical skills and computer proficiency (Microsoft Office and industry-specific software, including QuickBooks Online) are required. A thorough understanding of personnel and employment laws, regulations, and related issues—particularly as they apply to the public sector—is also required.

Primary Job Responsibilities/Competencies:

• Provide administrative support, answer phones, document preparation/review and creating/editing Excel spreadsheets for data review. Answer phones, transfer calls to appropriate person or voice messaging. Run reports as needed for CEO/BOD and department heads. Maintain/Create worksheets necessary for district operations.
• Provide records to patients, insurances, law offices, medical facilities when requested, complying with HIPAA laws and internal practices.
• Cross-trained for billing requests and fielding billing phone calls and taking payments.
• Cross-trained for human resources for knowledge of benefits and payroll.
• Manage administrative calendars and prioritize correspondences. Separate mail and disperse, prepare and post mail daily; may include taking mail directly to the Post Office.
• Make bank deposits to facilitate separation of duties.
• Schedule services and appointments. Prepare bids for services to include General Insurance.
• Ordering of office supplies and miscellaneous orders. Stocking and ordering for vending machine.
• Manage district website and Facebook account.
• Comply with South Howell County Ambulance’s Policy & Procedures guidelines.
• Comprehensive knowledge of the Districts guiding documents, including job descriptions, department/human resource policy/procedures, mission, vision, and value statements.
• Prepare agenda and minutes by attending monthly BOD meetings. Attend BOD meetings when Business Manager is unavailable for meeting.
• All other duties assigned by the Business Manager.

Location

South Howell County Ambulance District
1951 E State Rte K, West Plains, MO 65775