Wonderstate Coffee is hiring: Barista - Viroqua Cafe in Viroqua

Overview

About Wonderstate Coffee

For us, coffee is a source of wonder. Since 2005, Wonderstate has roasted earnest and extraordinary coffees that honor relationships and champion our collective future. Our coffees, and our values-lead approach, have caught on. As a Roast Magazine Roaster of the Year and winner of multiple awards, our mission continues to expand with three cafes and strong customer relationships in grocery stores, coffee shops, and offices around the Upper Midwest and across the country. We strive to operate with a people-first approach, including industry-leading minimum price guarantees to farmers, a 100% solar powered roastery, a 5% Giving program, and a healthy work-life balance for all staff. We are seeking collaborative, curious, and kind people to join us and build our collective future together.

Position Overview

The Barista is an ambassador for Wonderstate and is responsible for providing customers with a cafe experience that brings Wonderstate’s core values to life. Baristas demonstrate our value of “Excellence. Always.” by preparing and serving high quality coffee and products, maintaining an impeccably clean workspace, and delivering hospitality that is second to none. The Barista works closely with the Bar Lead and Cafe Manager to achieve the café’s goals.

Responsibilities

• Prepare stellar coffee drinks that convey Wonderstate’s dedication to Excellence. Always.
• Provide every customer with a positive experience centered in joy and wonder.
• Honor relationships within the team by giving and receiving feedback respectfully, expressing gratitude, and actively contributing to a positive team environment.
• Operate the espresso machine and other brew equipment with care.
• Handle cash and operate the cash register.
• Demonstrate a desire to learn and advance skills as a barista and as a team member.
• Maintain an impeccably clean workspace and other areas within the cafe.
• Ensure quality control and report issues to the Bar Lead or Cafe Manager.
• Follow Food Safe Serve and state sanitation guidelines.
• Monitor bar/beverage ingredients that need to be ordered and communicate needs in a timely manner to the Bar Lead.
• Communicate the flow of service to team members.
• Consistently arrive to work on time, dressed appropriately for work.
• Exemplify the core values of Wonderstate Coffee.

Supervisory Responsibilities

None

Requirements & Desired Skills

• Outgoing customer service enthusiast.
• Communicates respectfully, clearly and promptly with team members, customers and vendors.
• Ability to remain calm and personable in a fast-paced environment.
• Ability to bring joy to customers and team members, and engage with our community.
• Strong organization and time management skills with a dedication to excellence.
• Desire to continually be challenged and grow as a professional.
• Passion for ethically sourced, organic, specialty coffee and food, and for supporting farmer cooperatives.
• Previous barista experience preferred, but not required.

Work Environment

• Schedule varies each week.
• Weekend hours are required.
• Participation in quarterly deep clean process at least once a year.
• Participation in special events or catering on occasion.
• Participation in monthly staff meetings required.
• Physical demands include bending, lifting 30 lbs repeatedly, repetitive movements and standing for long hours.

Hours, Wage & Location

• Onsite, Viroqua, WI
• Non-exempt, Part-time or Full-time position
• Tipped position - starting wage is $12.00 per hour, based on experience. Estimated tips are on average between $4-5 per hour

Other duties

Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Wonderstate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.