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Delrecruiters, We specialize in placing management level candidates up through C-Level Executives

Operations Manager

Delrecruiters, We specialize in placing management level candidates up through C-Level Executives, North Arlington, New Jersey, us, 07031

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Operations Manager – Fashion Footwear Fulfillment (D2C & B2B) Location: North Arlington, NJ Overview: A fast-paced footwear distribution company is seeking a highly motivated and hands-on

Operations Manager

to lead and oversee day-to-day pick/pack and shipping operations for both

direct-to-consumer (D2C)

and

business-to-business (B2B)

e-commerce fulfillment. This role is a key leadership position responsible for managing inbound and outbound logistics (UPS, DHL), team leadership, and driving warehouse efficiency and accuracy. Key Responsibilities: 1.

Warehouse & Fulfillment Operations Lead and manage all aspects of pick, pack, and ship operations for footwear products. Oversee

inbound receiving ,

inventory putaway , and

outbound shipping

to ensure timely and accurate order fulfillment. Coordinate with carriers including

UPS and DHL

to optimize daily shipping workflows and on-time delivery metrics. Ensure compliance with customer routing guides and shipping SLAs across D2C and B2B channels. 2.

Team Leadership Directly supervise a warehouse team including pickers, packers, and shipping/receiving staff. Provide clear direction, training, coaching, and performance management. Foster a safety-first, quality-driven, and team-oriented culture on the warehouse floor. 3.

Process Improvement & KPIs Monitor and optimize operational KPIs (order accuracy, pick rate, shipment on-time %, etc.). Implement lean practices to reduce errors, minimize waste, and improve throughput. Collaborate with leadership on process improvements and systems integration (e.g., WMS, e-commerce platforms). 4.

Inventory & Systems Work closely with inventory control to ensure stock accuracy and availability. Maintain accurate documentation and data integrity in the warehouse management system (WMS). Troubleshoot inventory discrepancies and coordinate cycle counts or adjustments as needed. 5.

Customer-Focused Execution Partner with customer service and sales to resolve fulfillment issues or special order handling. Ensure high standards of packaging, labeling, and presentation in line with brand requirements. Qualifications: 3–7 years of warehouse or fulfillment center management experience, preferably in

footwear ,

apparel , or

consumer goods . Strong background in

e-commerce operations , including both D2C and B2B fulfillment. Experience working with

UPS ,

DHL , and other small parcel carriers. Demonstrated success leading teams in a

hands-on , fast-paced environment. Proficiency with WMS systems, barcode scanning, and inventory systems. Strong problem-solving, organizational, and communication skills. Bilingual (English/Spanish) a plus. Work Environment: On-site, active warehouse role requiring physical presence and leadership on the floor. Must be comfortable walking, standing, lifting, and engaging in daily operations. Would you like a version tailored for a job board (like Indeed or LinkedIn) with SEO keywords, or a shorter version for a recruiter email blast?