Belcan
Benefits:
* Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision
* 401k
* On the job training / cross-training
* Life Insurance, disability insurance, and voluntary life insurance for family members available.
* Accident and critical illness insurance optional.
* Scheduled performance reviews
* Referral program
Job Description: With minimum supervision, responsible for processing all PO's. Effective interpersonal, verbal, and written skills; versatile to interface at all levels of the organization.
Responsibilities: * Following established procedures, perform a variety of Back Office administrative responsibilities. * Administers and process customer purchase orders by reviewing Customer Service Administrators" flow down instructions for product requirements to existing terms and conditions of purchase orders or maintenance agreements. * Establishes and maintains relationships with customer facing teams through courteous and efficient servicing of customer requests. * Maintains regular communication with customer facing teams and responds to external customer service issues. * Prepares, and submits correspondence in response to customer requests. * Maintains an appropriate level of confidentiality regarding customer and company matters. * Generates and process of standard spares quotes in a timely manner and coordinates with price estimating. * Reviews pricing for reasonableness, submits quotations/proposals for customer review * Coordinates with various functions of the company (e.g. Customer Service Administrators, quality, shipping/receiving, accounting, Account Managers, planning and shop personnel) on customer issues. * Prioritizes requests and commits to reasonable production and/or provisioning lead‐time. * Enter and manipulate data on spreadsheet, data base or file management programs and perform a broad range of typing projects with high degree of accuracy and speed. * Manages customer portals, including downloading purchase orders, updating purchase order status, and expedite requests * Set priorities and procedures for accomplishing work. * May be required to delegate portions to others or help and support to others. * Collect data, conduct research, and compile information using a variety of mathematical calculations for a broad range of reports and projects. * Conduct inquiries into specific problems, such as delays, to ensure objectives are being met. * Communicate potentially negative situations to management in a constructive manner. * Read mail, highlight action or important items, attach relevant files or information before distributing. * Respond to routine correspondence or draft routine responses for review and signature.
Education and Experience: * 3+ years of increasing in complexity of administrative duties related office experience or demonstrated ability to perform described responsibilities * High School diploma / GED or education certificate in applicable functional area preferred. * Order entry experience with follow-up with customer and customer interaction
Skills and Knowledge: * SAP knowledge is preferred. * Ability to accurately type 55 wpm, where applicable. * Personal computer skills required. * Thorough knowledge of office equipment, administrative procedures and/or terminology in functional area. * Proficient with Microsoft Suite software. * Effective verbal, written and interpersonal communication skills. * Ability to work effectively with others and be a participative team player. * Ability to navigate customer portals, retrieving orders, updating portals with promise dates, and managing portal backlog accuracy, including delivery dates, quantities, and price. * Excellent Microsoft Excel skills, including Formula, Vlookup, and pivot table. * Detailed orientated and process driven.
Job Description: With minimum supervision, responsible for processing all PO's. Effective interpersonal, verbal, and written skills; versatile to interface at all levels of the organization.
Responsibilities: * Following established procedures, perform a variety of Back Office administrative responsibilities. * Administers and process customer purchase orders by reviewing Customer Service Administrators" flow down instructions for product requirements to existing terms and conditions of purchase orders or maintenance agreements. * Establishes and maintains relationships with customer facing teams through courteous and efficient servicing of customer requests. * Maintains regular communication with customer facing teams and responds to external customer service issues. * Prepares, and submits correspondence in response to customer requests. * Maintains an appropriate level of confidentiality regarding customer and company matters. * Generates and process of standard spares quotes in a timely manner and coordinates with price estimating. * Reviews pricing for reasonableness, submits quotations/proposals for customer review * Coordinates with various functions of the company (e.g. Customer Service Administrators, quality, shipping/receiving, accounting, Account Managers, planning and shop personnel) on customer issues. * Prioritizes requests and commits to reasonable production and/or provisioning lead‐time. * Enter and manipulate data on spreadsheet, data base or file management programs and perform a broad range of typing projects with high degree of accuracy and speed. * Manages customer portals, including downloading purchase orders, updating purchase order status, and expedite requests * Set priorities and procedures for accomplishing work. * May be required to delegate portions to others or help and support to others. * Collect data, conduct research, and compile information using a variety of mathematical calculations for a broad range of reports and projects. * Conduct inquiries into specific problems, such as delays, to ensure objectives are being met. * Communicate potentially negative situations to management in a constructive manner. * Read mail, highlight action or important items, attach relevant files or information before distributing. * Respond to routine correspondence or draft routine responses for review and signature.
Education and Experience: * 3+ years of increasing in complexity of administrative duties related office experience or demonstrated ability to perform described responsibilities * High School diploma / GED or education certificate in applicable functional area preferred. * Order entry experience with follow-up with customer and customer interaction
Skills and Knowledge: * SAP knowledge is preferred. * Ability to accurately type 55 wpm, where applicable. * Personal computer skills required. * Thorough knowledge of office equipment, administrative procedures and/or terminology in functional area. * Proficient with Microsoft Suite software. * Effective verbal, written and interpersonal communication skills. * Ability to work effectively with others and be a participative team player. * Ability to navigate customer portals, retrieving orders, updating portals with promise dates, and managing portal backlog accuracy, including delivery dates, quantities, and price. * Excellent Microsoft Excel skills, including Formula, Vlookup, and pivot table. * Detailed orientated and process driven.