Dexian
Job Title: Payroll Specialist
Location: Charlotte, NC 28217 (Hybrid)
Duration: 6 months contract to hire
Pay Rate: $22-25.50/hr.
Job Summary:
The Payroll Research Specialist provides support to managers across the U.S. with payroll-related tasks and high-priority projects to ensure accurate and timely payroll processing.
Key Responsibilities:
2nd Level Support: Resolve payroll issues and assist the Customer Service team with incoming calls.
Mentor and Train: Guide Associates in resolving work orders, ensuring accuracy and completeness.
Problem Solving: Identify issues, analyze root causes, and help develop solutions.
Payroll Knowledge: Apply payroll policies consistently and recommend improvements for payroll systems (SAP, MySTAFF, MyRequests, etc.).
Process Improvement: Review and automate workflows to reduce errors, improve efficiency, and eliminate outdated processes.
Audit Support: Assist with audit reviews and help improve or create new audits.
Training: Prepare and deliver weekly training for operations meetings.
Skills:
Bachelor's degree required
Excellent communication skills
Ability to work in a confidential environment
1 year of Customer Service/Call Center experience; large volume payroll environment preferred
Knowledge of Microsoft Office package (Excel, Access, Outlook)
SAP Payroll experience strongly preferred
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status