Vice President of Revenue Cycle

Why PsychPlus? The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to every American. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience. Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients' needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care. About The Role The Vice President of Revenue Cycle is responsible for overseeing all aspects of the revenue cycle process to maximize financial performance and ensure compliance with regulatory standards. This role involves managing billing, coding, collections, insurance verification, and denials management across the organization, including clinics and hospital partnerships. The ideal candidate will have a deep understanding of behavioral health services and insurance requirements, strong leadership skills, and a strategic approach to optimizing revenue cycle operations. Responsibilities Develop and implement tailored strategies to enhance revenue cycle processes specific to behavioral health, reducing costs and improving revenue capture and collections efficiency. Manage, train, and support revenue cycle team members in billing, coding, and collections, fostering an environment focused on professional growth and operational efficiency. Ensure all revenue cycle functions comply with healthcare regulations, including HIPAA, and behavioral health-specific rules and payer guidelines. Maintain awareness of evolving regulations affecting behavioral health reimbursements. Oversee the accurate and timely submission of claims, work to reduce denials, and address claim rejections, with an emphasis on mental health and substance use disorder (SUD) services. Partner with intake and patient access teams to ensure smooth, compliant, and accurate patient data collection, authorization, and verification processes to improve billing accuracy. Leverage and maintain behavioral health-specific RCM software and work with IT to enhance system capabilities, supporting accurate data reporting and process automation. Track and analyze key performance indicators (KPIs) such as days in accounts receivable (A/R), denial rates, and net collection rates. Report performance, trends, and improvement areas to senior management regularly. Collaborate with finance and clinical teams to prepare revenue forecasts, budgets, and variance analysis to support organizational financial health. Work closely with clinical staff, case management, and administrative teams to align revenue cycle processes with patient care quality and compliance in behavioral health billing and coding. Identify and lead improvement projects to streamline revenue cycle operations, reduce claim denial rates, and optimize behavioral health reimbursements. Requirements MUST HAVE mental health billing experience MUST KNOW CMD Bachelor's degree in Healthcare Administration, Finance, Business, or a related field (Master's preferred). 7+ years of revenue cycle management experience, with a minimum of 3 years in a behavioral health or mental health setting 3+ years of experience within a leadership role Certified Revenue Cycle Representative (CRCR), Certified Healthcare Financial Professional (CHFP), or similar certification in behavioral health revenue cycle management preferred. Expertise in behavioral health billing, coding, and collections processes, including CPT and ICD coding for mental health services. Knowledge of behavioral health reimbursement models and compliance standards. Proficiency in RCM software, specifically for behavioral health settings. Strong analytical and problem-solving skills with a proactive, detail-oriented approach. Exceptional leadership and communication skills, able to work effectively with clinical and administrative teams. Perks Our mentality is to find the best, attract the best, and pay the best talent—which is why we prioritize quality over quantity of hires. While we offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy, we're way more excited to tell you about a few "perks" that are unique to Psychplus. We've spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and values. Additional Information The expected base pay for this role will be between $150,000 to $200,000 annually at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Psychplus Health-sponsored benefits. So—what do you think? If you've made it this far, well, we're excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There's no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We're hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page:

https://psychplus.com/careers Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will

only

be sent from @psychplus.com email addresses. Legitimate emails will

never

originate from gmail.com, yahoo.com, or other commercial email services. At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients. Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.