Position Title: Senior Business Analyst
Location: Ashburn, VA (hybrid)
Clearance: Must be a U.S. Citizen and hold an active DHS Public Trust, preferably Customer and Border Protection (CBP).
Overview: InDev is seeking a Senior Business Analyst to join our supporting our DHS customer. The Senior Business Analyst will play a key role in requirements gathering, process analysis, and stakeholder engagement to ensure that enterprise platforms (ServiceNow, Technology Reference Model, Business Connection) and emerging technology initiatives are effectively aligned with DHS mission, governance, and compliance standards.
Key Responsibilities:
Serve as the Functional Lead for the Business Connections portion of the project, including:
- Serve as the scrum master and requirements lead, helping teams navigate through the feature delivery
- Support creation of user stories to capture requirements. This is a combination of creating some stories and supporting the delivery team as they create some
- Support estimation, prioritization, and release assignment for user stories
- Support testing activities, ranging from creating test plans to hands on execution, working with the business analyst who will be the lead for testing
- Provide backup support for operations and the help desk when the operations support resource is out, or in times of surge
- Serve as a liaison between government stakeholders, technical teams, and program leadership to define and refine requirements.
- Lead requirements elicitation workshops, documenting business needs, user stories, and acceptance criteria.
- Support enterprise governance by aligning requirements with the Technology Reference Model (TRM) and DHS architecture standards.
- Translate emerging technology concepts (AI, automation, new enterprise services) into actionable requirements and business cases.
- Develop and maintain process flows, SOPs, and dashboards to track adoption, usage, and mission value metrics.
- Collaborate with developers and testers to ensure requirements are translated into functional solutions.
- Support Section 508 compliance and FedRAMP considerations during requirements definition.
- Contribute to program deliverables, including weekly status reports, monthly progress reports, and stakeholder briefings.
- Identify risks, dependencies, and opportunities to accelerate adoption of enterprise solutions.
Required Qualifications:
- Active DHS/CBP clearance
- A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business or other related discipline or a minimum of four (4) years relevant specialized experience.
- 7+ years of experience in business analysis, with at least 5 years supporting federal IT programs.
- Strong knowledge of requirements management practices, Agile methodologies, and enterprise IT governance.
- Proficiency in tools including Jira, Confluence, ServiceNow, and Microsoft Office Suite.
- Excellent communication and facilitation skills, with experience leading stakeholder sessions and explaining technical concepts to leadership
- Experience working with senior stakeholders and executives to include developing executive level presentations
- Strong problem-solving and communication skills
Preferred Qualifications:
- Knowledge of Technology Reference Models, enterprise architecture, and IT standards compliance.
- Familiarity with ServiceNow, TRM governance workflows, and Business Connection portal.
- Background in emerging technologies (AI, automation, cloud services) in a government context.
- Understanding of Section 508 and FedRAMP requirements.
About Us: At InDev, we're not just a company; we're a trailblazing force transforming the way IT applications shape the future. As a dynamic player in the federal government sector, we're on a mission to empower agencies with cutting-edge IT solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us. Let’s innovate. www.InDev.com
Why InDev:
- Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
- Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
- Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
- Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
- Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
- Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.
If you're ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let's shape the future together.