Outbound Call Center Representative Job at elevatemyhome in Fort Myers

Position Highlights

• Pay Range: $18–$20/hour + potential bonus opportunities
• Location: Remote (work from home)
• Focus: Outbound calls and lead generation
• Environment: Supportive team culture with strong leadership
• Growth: Training opportunities and advancement potential

What You’ll Do

• Customer Outreach
  • Place outbound calls to prospective and past customers
  • Build rapport, establish trust, and spark interest in HVAC services
• Sales & Lead Generation
  • Effectively communicate value and benefits of services
  • Set qualified appointments and pass leads to sales team
  • Meet or exceed daily/weekly call and lead goals
• Information Management
  • Record customer interactions and outcomes in CRM
  • Maintain accurate lead tracking for follow-up and reporting
• Revenue & Service Goals
  • Strategically prioritize call lists to maximize results
  • Contribute to company growth through high-volume lead generation
• Continuous Improvement
  • Participate in training to sharpen communication and sales skills
  • Represent Elevate Home Services with professionalism and positivity

What We’re Looking For

• Experience: 2+ years in outbound sales, telemarketing, or call center role (HVAC/home services a plus)
• Sales Skills: Strong persuasion, objection handling, and closing abilities
• Tech Savvy: Comfortable using CRM or call tracking software
• Soft Skills: Excellent verbal communication, goal-oriented mindset, and resilience
• Other: Reliable internet connection and a quiet home workspace

Compensation & Benefits

• Competitive Pay: $18–$20/hour with performance-based bonus opportunities
• Health Benefits: Low-cost medical, dental, vision, life insurance, and 401(k) with match, etc.
• Work-Life Balance: Paid time off, wellness days, birthday off, and flexible remote schedule
• Career Growth: Training programs, advancement paths, and leadership development

Perks & Extras

• 10% Friends & Family Discount on all services
• Gym Reimbursement (up to $25/month)
• Dave Ramsey’s SmartDollar Program for financial wellness
• Weekly Leadership Training (online or in-person)
• Audiobook Library for personal growth
• Life Coaching & Mindset Training with Weldon Long programs
• Legal Shield Access for personal legal support

A Typical Day in This Role

• Starting the day with your call list and goals
• Placing outbound calls to prospective customers
• Generating interest and setting qualified appointments
• Logging calls and updating CRM with results
• Ending the day knowing you’ve directly contributed to the company’s growth

Ready to Elevate Your Career? If you’re motivated, persuasive, and driven to turn conversations into results, apply today and join a company that values your skills and your future.