ZipRecruiter
Order Fulfillment & Customer Service Specialist
ZipRecruiter, Charlottesville, Virginia, United States, 22904
Job DescriptionJob Description
Gearhart's Fine Chocolates
has been creating artisan chocolates and delighting customers in Charlottesville, Virginia for over two decades. We're a well-established, locally-owned business that values quality, customer service, and team members who take pride in their work.
Position Overview:
We're seeking a detail-oriented, energetic team member to manage our complete order fulfillment process from wholesale, corporate and retail channels - from answering customer calls to ensuring every order leaves our facility perfectly prepared. This is an excellent opportunity for someone who enjoys variety in their work and wants to grow with an established local business.
What You'll Do:
Process customer orders across all channels by phone and online systems
Carefully package our artisan chocolates to maintain quality standards
Organize and schedule orders for efficient fulfillment
Prepare shipments and coordinate with delivery services
Make local deliveries as needed
Maintain organized inventory, records and clean workspace
Provide exceptional customer service that reflects our 25-year reputation
What We're Looking For:
Strong attention to detail and organizational skills
Excellent phone manner and customer service instincts
Ability to multitask and prioritize in a fast-paced environment
Comfortable with basic computer systems and learning new
processes
Reliable transportation for local deliveries
Positive attitude and team player mentality
Previous customer service or fulfillment experience but not required
Ability to work on your feet and lift modest weights
What We Offer:
Full-time position
with excellent daytime hours.
Competitive hourly wage
based on experience
Full time Benefits:
Health insurance, Simple IRA, Paid Vacation, Employee Discount
Growth opportunities
within our expanding business
Great work environment
with a supportive, experienced team
25 years of stability
- join a proven, successful local business
Ready to Join Our Team?
Send your resume and a brief note about why you'd be great in this role. We're looking for someone who shares our commitment to quality and customer satisfaction. Apply in person or at: info@gearhartschocolates.com
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Gearhart's Fine Chocolates
has been creating artisan chocolates and delighting customers in Charlottesville, Virginia for over two decades. We're a well-established, locally-owned business that values quality, customer service, and team members who take pride in their work.
Position Overview:
We're seeking a detail-oriented, energetic team member to manage our complete order fulfillment process from wholesale, corporate and retail channels - from answering customer calls to ensuring every order leaves our facility perfectly prepared. This is an excellent opportunity for someone who enjoys variety in their work and wants to grow with an established local business.
What You'll Do:
Process customer orders across all channels by phone and online systems
Carefully package our artisan chocolates to maintain quality standards
Organize and schedule orders for efficient fulfillment
Prepare shipments and coordinate with delivery services
Make local deliveries as needed
Maintain organized inventory, records and clean workspace
Provide exceptional customer service that reflects our 25-year reputation
What We're Looking For:
Strong attention to detail and organizational skills
Excellent phone manner and customer service instincts
Ability to multitask and prioritize in a fast-paced environment
Comfortable with basic computer systems and learning new
processes
Reliable transportation for local deliveries
Positive attitude and team player mentality
Previous customer service or fulfillment experience but not required
Ability to work on your feet and lift modest weights
What We Offer:
Full-time position
with excellent daytime hours.
Competitive hourly wage
based on experience
Full time Benefits:
Health insurance, Simple IRA, Paid Vacation, Employee Discount
Growth opportunities
within our expanding business
Great work environment
with a supportive, experienced team
25 years of stability
- join a proven, successful local business
Ready to Join Our Team?
Send your resume and a brief note about why you'd be great in this role. We're looking for someone who shares our commitment to quality and customer satisfaction. Apply in person or at: info@gearhartschocolates.com
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.