Human Resources Generalist Job at Customer Operations in Stamford

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a passion for driving innovative solutions in Human Resources? Are you proactive, consultative, and data-oriented? If so, a home on the Customer Operations Human Resources team at Spectrum could be for you.

Be Part of the Connection

The Human Resources Generalist will report directly to the Manager, Human Resources and be responsible for providing tactical and administrative partnership on a wide range of initiatives to support our Customer Service organization.

What Our HR Generalists Enjoy Most

• Supporting business leaders and employees, providing advice and recommendations.
• Partnering with respective client groups to understand the business challenges and to ensure effective and timely HR support.
• Performing employee relations functions; ensure Company policies are administered fairly and consistently. Additionally, monitor processes and ensure accurate maintenance of employee data and HRIS database.
• Using knowledge of employee benefit programs to communicate and oversee annual enrollment.
• Coordinate the administration of employee Leaves of Absence programs, workers compensation processes, etc.
• This role is responsible for the day-to-day support of HR policies, employee relations and HR initiatives in support of the business and broader Human Resources team. Collaborating and communicating with team members and key stakeholders to understand their needs, provide status updates, propose solutions, and gain alignment.

What You’ll Bring to Spectrum

Required Qualifications

• Experience: 2+ years of Human Resources generalist experience
• Education: Bachelor’s Degree in Human Resources or related field
• Skills: Strong attention to detail and excellent oral and written communication skills with the ability to translate ideas and thoughts in written presentations; Strong PC skills – expert in Excel & PowerPoint
• Abilities: Ability to deal with issues and subject matter in ways that requires considerable sensitivity, discretion, and judgment.
• Travel Ability: Limited travel
• Hybrid Schedule: Four days in-office weekly

Preferred Qualifications

• SHRM or PHR preferred

HGN360 2025-62089 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.

Learn about our inclusive culture.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.