Leeward Market Barista Job at Omni Hotels & Resorts in Fort Lauderdale

Leeward Market Barista

Location: US-FL-Fort Lauderdale

Opening: Fall 2025 at Omni Fort Lauderdale Hotel

Requisition ID: 2025-127271

# of Openings: 10

Category: Retail

Overview

Opening Fall 2025, Omni Fort Lauderdale will provide South Florida with 120,000 square feet of event space, new food and beverage options, a spa, and an entertainment pedestrian plaza. The hotel will be connected to the Broward County Convention Center and near Port Everglades and Fort Lauderdale Airport.

Responsibilities

• Prepare, and serve food and beverage offerings within a coffee house setting
• Must be able to communicate effectively with guests and associates
• Represent Omni standards when handling guest complaints and issues
• Remain professional in all situations
• Work in stressful, high-pressure situations
• Follow proper uniform and grooming standards
• Maintain lobby public areas and assist with monthly inventory as needed
• Maintain a clean work space throughout the entire shift
• Follow procedures for logs, receipts and returns
• Maintain a cash bank and adhere to cash handling procedures
• Ensure accuracy of guest room numbers for room charges
• Collaborate with other departments to satisfy guest needs
• Adhere to proper food handling procedures
• Knowledge of equipment use and safety procedures
• Adhere to policies regarding employee purchases and discount standards
• Follow procedures for accepting credit cards and checks
• Ensure each beverage is consistently prepared and served to Omni standards
• Proactively seek ways to improve guest experience

Qualifications

• Minimum 1-year customer service experience in food/beverage and/or retail
• Previous coffee house and/or hotel experience preferred
• Previous cash handling and customer service experience required
• Clear and pleasant written and verbal communication in English with guests, management and coworkers
• Ability to accurately and efficiently input information into MICROS
• Ability to handle stressful situations with a calm and welcoming demeanor
• Ability to work cohesively with coworkers within and outside of your department
• Ability to prioritize, organize and follow up on guest requests in a fast-paced environment
• Must become familiar with all products and methods including Coffee, Espresso, Specialty Drinks and Retail Items

Environment & Tools

• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance
• Stand, walk or sit for extended periods
• Repetitive motion with hands and arms
• Tools & Equipment: desktop computer, Opera/Micros terminals, Microsoft Office, printer, telephone, copier, fax, scanner; coffee maker, urn, toaster, microwave, beverage machines, dishware, glassware, espresso machine, TurboChef

EEO Statement

Omni Hotels & Resorts is an equal opportunity employer. If you need special assistance to apply, please email applicationassistance@omnihotels.com.