GCDL LLC
Job Description
Job Description Description: Position Summary GCDL is a dental laboratory located in Prospect Heights, IL with over 20 years of experience servicing dentists across the country. The Crown & Bridge Manager is a skilled crown and bridge dental technician, first and foremost. This individual should be a proven leader with several years of hands-on experience in the dental industry. They should be comfortable leading a team of 20+ employees in their day-to-day activities. Frequent interaction with our dental partners and internal employees is critical for success in this role. Required Technical Skills and Competencies
Technical (60%) Minimum 5 years experience working with crown and bridge and implant cases Solid understanding of crown and bridge materials and the process to fabricate (PMMA, PFM, PFZ, Zirconia, Hybrid Ceramics, Composites) Ability to diagnose and resolve incoming cases through a thorough understanding of dental anatomy and occlusion Basic knowledge of milling CAM hardware and software, 3D printing and nesting and design software (3Shape/Exocad) Familiarity with Removable Department and case management software systems (Magic touch software preferable) Leadership (20%) Experience leading a team in a manufacturing environment Distribute and balance workflows amongst existing team members Hire, train and mentor members to enhance functioning of the department Develop and monitor a system of KPI’s to monitor department effectiveness Communication (20%) Frequent interaction with dental offices and dentists to diagnose and resolve fixed prosthetics issues Regular communication with internal employees to monitor case workloads Interact with internal departments to resolve cross-department issues Requirements:
Responsibilities 1) Supervise the crown and bridge digital design team, the ceramic team, the model room and ancillary crown and bridge staff members 2) Distribute work to team members and maximize workflow to calibrate to our departmental capacity 3) Train and educate team members to grow our collective employee knowledge 4) Problem solve difficult cases and employee challenges 5) Assist customers with technical questions and challenges regarding crown and bridge cases 6) Collaborate with Removable department for hybrid combo cases. 7) Quality control all cases leaving the crown and bridge department 8) Assist with crown and bridge production when needed 9) Edit cases in our case management system for billing and communication purposes
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Relocation assistance Vision insurance Work Location: In person
Job Description Description: Position Summary GCDL is a dental laboratory located in Prospect Heights, IL with over 20 years of experience servicing dentists across the country. The Crown & Bridge Manager is a skilled crown and bridge dental technician, first and foremost. This individual should be a proven leader with several years of hands-on experience in the dental industry. They should be comfortable leading a team of 20+ employees in their day-to-day activities. Frequent interaction with our dental partners and internal employees is critical for success in this role. Required Technical Skills and Competencies
Technical (60%) Minimum 5 years experience working with crown and bridge and implant cases Solid understanding of crown and bridge materials and the process to fabricate (PMMA, PFM, PFZ, Zirconia, Hybrid Ceramics, Composites) Ability to diagnose and resolve incoming cases through a thorough understanding of dental anatomy and occlusion Basic knowledge of milling CAM hardware and software, 3D printing and nesting and design software (3Shape/Exocad) Familiarity with Removable Department and case management software systems (Magic touch software preferable) Leadership (20%) Experience leading a team in a manufacturing environment Distribute and balance workflows amongst existing team members Hire, train and mentor members to enhance functioning of the department Develop and monitor a system of KPI’s to monitor department effectiveness Communication (20%) Frequent interaction with dental offices and dentists to diagnose and resolve fixed prosthetics issues Regular communication with internal employees to monitor case workloads Interact with internal departments to resolve cross-department issues Requirements:
Responsibilities 1) Supervise the crown and bridge digital design team, the ceramic team, the model room and ancillary crown and bridge staff members 2) Distribute work to team members and maximize workflow to calibrate to our departmental capacity 3) Train and educate team members to grow our collective employee knowledge 4) Problem solve difficult cases and employee challenges 5) Assist customers with technical questions and challenges regarding crown and bridge cases 6) Collaborate with Removable department for hybrid combo cases. 7) Quality control all cases leaving the crown and bridge department 8) Assist with crown and bridge production when needed 9) Edit cases in our case management system for billing and communication purposes
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Relocation assistance Vision insurance Work Location: In person