Performance Optimal Health is hiring: Human Resources Director in Greenwich

Overview

Is seeking an HR Director to oversee its client's CT and FL practices

Lead enterprise-wide people strategy with a hands-on, hospitality-driven approach. We're seeking an HR leader with 8-15 years of experience and a caring mindset ready to transform organizational culture while advancing their career through multi-location talent acquisition and development, strategic people initiatives, and the opportunity to build innovative HR practices that prioritize exceptional client and employee experiences across our growing fitness, health and wellness practices.

Performance Optimal Health offers a very unique environment

Performance Optimal Health is not just a clinic, but a movement to redefine what healthcare feels like.

Since 2002, we've expanded into seven locations across Connecticut and Florida and have served thousands of clients.

We have taken a whole person approach to care that goes far beyond injury recovery.

Through our unique model, we help clients achieve long-term health, not just short-term fixes, and we are looking for a passionate HR professional who wants to be part of that mission.

Core values

• We sweat the small stuff, because precision drives results
• We care from the core, because real relationships heal
• We are teachers and scholars, always curious and always improving
• We take ownership, because leadership is shared at every level
• We huddle, because optimal health is a team sport

Our culture is built on collaboration, purpose, and deep belief in the work that we do. If you are ready to be part of a team that thinks bigger and delivers care differently, this is the place for you.

What is in it for you?

• Strategic leadership impact: Shape organizational direction and culture while driving meaningful change across multiple locations and diverse teams
• Executive compensation: Earn a strong annual salary including a performance bonus
• Comprehensive executive benefits: Full health, dental, and vision insurance coverage and 401(k) employer match
• Work-life balance: Up to 20 days of PTO to reset, recharge, and maintain the balance that sustains great leadership
• Professional development: Receive reimbursement for HR certifications, conferences, and continuing education to enhance your skills and advance your career
• Full membership and services: Enjoy all our services, including cold plunge, massage, our luxury gyms, sauna, and more at discounted prices

We are looking for candidates who

• Are proven strategic leaders with a hospitality mindset, treating every employee interaction as an opportunity to provide exceptional service and genuine care while driving business objectives
• Have hands-on presence who can seamlessly move between executive strategy and direct employee support, leading by example at all organizational levels
• Are visionary people-first leaders, energized by developing talent pipelines and passionate about creating scalable systems that make employees feel valued across multiple locations
• Pay close attention to detail in all employee touchpoints while maintaining warmth, empathy, and authentic personal connection
• Are growth-focused and motivated to evolve HR practices through direct feedback and relationships, ensuring every employee feels heard and supported in their journey
• Thrive in environments where strategic thinking meets genuine hospitality, creating an employee experience that feels more like family than corporate structure

Responsibilities

• University partnerships and residency programs: Build and maintain strategic relationships with universities and DPT programs, oversee and expand our successful physical therapy residency programs that have become a cornerstone of our talent pipeline and retention strategy, including comprehensive onboarding and ongoing monitoring of intern and resident progress.
• Team leadership and development: Responsible for the direct supervision and professional growth of an HR Manager, fostering a culture of continuous learning and excellence
• People strategy: Manage HR operational strategy with involvement in key employee interactions, offering executive oversight and guidance to support a consistent environment at all locations.
• Talent acquisition: Oversee full-cycle recruitment strategy with executive and operational team involvement, from developing talent acquisition processes and pipeline to personally engaging with candidates and ensuring exceptional onboarding experiences
• Organizational development: Design and implement comprehensive leadership training and development programs for interns and residents and establish career pathways through strategic planning and mentoring
• Performance management and compensation: Develop and oversee performance review processes, goal-setting frameworks, and manage compensation practices that drive results and employee satisfaction
• Culture and engagement: Foster a positive workplace culture through employee engagement initiatives, and team-building programs that reinforce our core values
• Benefits administration: Manage all aspects of employee benefits including health insurance, dental, vision, 401k plan, PTO tracking, and wellness programs with precision and care
• Compliance and documentation: Maintain thorough and accurate HR records, ensure regulatory compliance, and implement policies that protect both employees and the organization

Qualifications

• Master's degree in Human Resources, Organizational Development, Business Administration, or related field preferred; Bachelor's degree required
• SHRM-CP or SCP, SPHR, or other senior HR certifications preferred
• 8-15 years of progressive HR leadership experience with demonstrated success in building and scaling HR functions, including organizational design, change management, and multi-location operations
• Senior-level experience recruiting fitness professionals, physical therapists, healthcare practitioners, and executive talent
• Strong experience in academic partnerships, university relations, or residency/internship program development is highly desirable
• Hospitality or customer service background preferred, with proven ability to make every interaction feel welcoming and supportive
• Proven experience in team leadership and mentoring HR professionals, with demonstrated success in developing and managing direct reports
• Excellent communication, interpersonal, and problem-solving skills
• Ability to maintain confidentiality and handle sensitive situations with discretion
• Ability and willingness to travel regularly to our various locations across Connecticut and Florida