Mercury
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Senior Product Manager - Account Fraud
role at
Mercury
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. 13 hours ago Be among the first 25 applicants Join to apply for the
Senior Product Manager - Account Fraud
role at
Mercury As the Senior Product Manager for Account Fraud, you’ll build products that enable Mercury to master these tools and deftly balance customer experience with fraud prevention. You'll develop a deep understanding of our customers and our money movement products to build systems that protect our customers and Mercury from fraud. You’ll work cross-functionally to build 0-1 products for both end users and internal risk teams that enable Mercury to provide a seamless and safe banking experience. You will design and implement the strategic vision for Mercury's risk enablement including hold management, limit structures, step-up verification, and related friction points. Create user journeys that apply appropriate friction based on risk signals while minimizing disruption to legitimate customer activity. Develop self-service resolution paths that empower customers to navigate risk-related obstacles with minimal manual intervention. Build operational tools that enable risk and support teams to efficiently manage exceptions and high-touch cases. Partner with data science to develop and deploy risk models that continuously improve through feedback loops. Partner with product teams building the platform for the future of risk management at Mercury. Establish and track metrics that measure both risk effectiveness and customer experience impact. Support the development of API strategies that allow Mercury's risk capabilities to scale across the expanding product suite. Requirements include 7+ years of product management experience, ideally with financial risk systems or anti-fraud infrastructure, deep understanding of friction points affecting customer experience and retention, experience with automated decisioning systems, proficiency in risk data analysis, strong cross-functional leadership, exceptional communication skills, and comfort with ambiguity and balanced decision-making. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionProduct Management and Marketing Referrals increase your chances of interviewing at Mercury by 2x Get notified about new Senior Product Manager jobs in
Portland, OR . Portland, OR $107,250.00-$156,750.00 20 hours ago Principal Product Manager, Business Model Strategy Hillsboro, OR $145,100.00-$273,200.00 6 days ago Principal Product Manager, Business Model Strategy Portland, OR $145,100.00-$273,200.00 6 days ago Portland, OR $113,300.00-$188,900.00 4 days ago Beaverton, OR $102,000.00-$171,000.00 3 days ago Staff Product Manager, Consumer Account Management Portland, OR $107,250.00-$156,750.00 14 hours ago Portland, OR $130,000.00-$160,000.00 1 week ago Test & Release Lead (Healthcare AI SaaS Product)Sr Product Manager-Tech (ES), Reseller Experience, AWS Training and Certification Portland, OR $137,000.00-$236,800.00 2 weeks ago Treasury Management Product Manager (Remote- CA, ID, OR & WA)Sr Product Manager-Tech (ES), Enterprise Exp, AWS Training and Certification Portland, OR $137,000.00-$236,800.00 2 weeks ago Sr Product Manager-Tech (ES), Skill Tracks, AWS Training and Certification Portland, OR $137,000.00-$236,800.00 2 weeks ago Portland, OR $137,000.00-$236,800.00 3 weeks ago Senior Manager, Global ServiceNow Product Owner (Mars Veterinary Health) Portland, OR $137,000.00-$236,800.00 2 weeks ago Lead Compliance Risk Manager - Product Compliance, Personal Banking Portland, OR $152,600.00-$266,000.00 2 weeks ago Senior Manager, Womens Sport Expression Footwear Color DesignCards Business Analyst - C71789 5.2 Beaverton, ORSenior Landscape Architect | Project ManagerBusiness Analyst I (User Subject Matter Expert) Portland, OR $59,562.00-$89,057.00 5 months ago Senior Customer Solutions Program Manager - Salt Lake City, UT or Portland, OR 113562 Portland, OR $119,400.00-$154,400.00 2 days ago Portland, OR $69,000.00-$107,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Product Manager - Account Fraud
role at
Mercury
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. 13 hours ago Be among the first 25 applicants Join to apply for the
Senior Product Manager - Account Fraud
role at
Mercury As the Senior Product Manager for Account Fraud, you’ll build products that enable Mercury to master these tools and deftly balance customer experience with fraud prevention. You'll develop a deep understanding of our customers and our money movement products to build systems that protect our customers and Mercury from fraud. You’ll work cross-functionally to build 0-1 products for both end users and internal risk teams that enable Mercury to provide a seamless and safe banking experience. You will design and implement the strategic vision for Mercury's risk enablement including hold management, limit structures, step-up verification, and related friction points. Create user journeys that apply appropriate friction based on risk signals while minimizing disruption to legitimate customer activity. Develop self-service resolution paths that empower customers to navigate risk-related obstacles with minimal manual intervention. Build operational tools that enable risk and support teams to efficiently manage exceptions and high-touch cases. Partner with data science to develop and deploy risk models that continuously improve through feedback loops. Partner with product teams building the platform for the future of risk management at Mercury. Establish and track metrics that measure both risk effectiveness and customer experience impact. Support the development of API strategies that allow Mercury's risk capabilities to scale across the expanding product suite. Requirements include 7+ years of product management experience, ideally with financial risk systems or anti-fraud infrastructure, deep understanding of friction points affecting customer experience and retention, experience with automated decisioning systems, proficiency in risk data analysis, strong cross-functional leadership, exceptional communication skills, and comfort with ambiguity and balanced decision-making. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionProduct Management and Marketing Referrals increase your chances of interviewing at Mercury by 2x Get notified about new Senior Product Manager jobs in
Portland, OR . Portland, OR $107,250.00-$156,750.00 20 hours ago Principal Product Manager, Business Model Strategy Hillsboro, OR $145,100.00-$273,200.00 6 days ago Principal Product Manager, Business Model Strategy Portland, OR $145,100.00-$273,200.00 6 days ago Portland, OR $113,300.00-$188,900.00 4 days ago Beaverton, OR $102,000.00-$171,000.00 3 days ago Staff Product Manager, Consumer Account Management Portland, OR $107,250.00-$156,750.00 14 hours ago Portland, OR $130,000.00-$160,000.00 1 week ago Test & Release Lead (Healthcare AI SaaS Product)Sr Product Manager-Tech (ES), Reseller Experience, AWS Training and Certification Portland, OR $137,000.00-$236,800.00 2 weeks ago Treasury Management Product Manager (Remote- CA, ID, OR & WA)Sr Product Manager-Tech (ES), Enterprise Exp, AWS Training and Certification Portland, OR $137,000.00-$236,800.00 2 weeks ago Sr Product Manager-Tech (ES), Skill Tracks, AWS Training and Certification Portland, OR $137,000.00-$236,800.00 2 weeks ago Portland, OR $137,000.00-$236,800.00 3 weeks ago Senior Manager, Global ServiceNow Product Owner (Mars Veterinary Health) Portland, OR $137,000.00-$236,800.00 2 weeks ago Lead Compliance Risk Manager - Product Compliance, Personal Banking Portland, OR $152,600.00-$266,000.00 2 weeks ago Senior Manager, Womens Sport Expression Footwear Color DesignCards Business Analyst - C71789 5.2 Beaverton, ORSenior Landscape Architect | Project ManagerBusiness Analyst I (User Subject Matter Expert) Portland, OR $59,562.00-$89,057.00 5 months ago Senior Customer Solutions Program Manager - Salt Lake City, UT or Portland, OR 113562 Portland, OR $119,400.00-$154,400.00 2 days ago Portland, OR $69,000.00-$107,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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