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Compass Group

GENERAL MANAGER

Compass Group, Rockford, Illinois, United States, 61103

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Position: General Manager

Location:

Rockford, IL

Job Id: 1107

# of Openings: 1

Lead the Legacy at Embassy Suites Rockford as our General Manager!

Embassy Suites by Hilton Rockford Riverfront is seeking a dynamic and experienced General Manager to lead our full-service hotel and conference center located in the heart of downtown Rockford.

Set along the Rock River, our all-suite property offers more than just a place to stay-it's a destination. Guests enjoy two full-service restaurants, a seasonal rooftop bar, gaming room, indoor pool, and spacious suites, all within walking distance of downtown shops and attractions. With 160 guest rooms, 12 meeting rooms, 14,000 square feet of event space, and an additional 20,000-square-foot conference center, we host everything from weekend getaways to major corporate events.

In this role, you'll oversee daily hotel operations, food and beverage service, sales strategy, conference center logistics, and financial performance-leading with a hands-on, people-focused approach. We're looking for a leader who thrives in a fast-paced environment, inspires their team, and takes pride in creating exceptional guest experiences.

Key Responsibilities:

Lead and direct all hotel departments, ensuring exceptional guest satisfaction and team performance

Drive revenue growth across rooms, food & beverage, and event spaces, optimizing KPIs such as ADR, RevPAR, and GOP

Oversee food & beverage operations, including two restaurants, catering, room service, and bar programs

Manage conference center operations, including logistics for meetings, weddings, and large-scale events

Collaborate with the sales team to attract group and corporate business

Monitor financial performance, review P&L statements, and align operations with budgetary goals

Lead the budgeting process and capital planning for the hotel and conference center

Maintain strong community relationships and serve as the hotel's public-facing representative

Coach, mentor, and support departmental leaders and hotel staff, fostering a culture of engagement and accountability

Uphold brand standards and ensure safety, cleanliness, and compliance across the property

What We're Looking For:

5+ years of hotel management experience, including food & beverage and large-scale event oversight

Strong leadership and communication skills

Ability to manage budgets, drive revenue, and lead with strategy and service

Bachelor's degree or equivalent experience

Availability for weekends and holidays as needed

What We Offer:

We believe in rewarding great leadership with great benefits. As General Manager, you'll receive a competitive salary starting at $97,000 to $119,900, based on experience and qualifications. You'll also enjoy a comprehensive benefits package designed to support you in and out of the workplace:

Medical, dental, and vision insurance to keep you and your family healthy

Paid parental leave and short- and long-term disability coverage for peace of mind when it matters most

18 days of paid time off plus 10.5 paid holidays to relax and recharge

A 401(k) with up to a 6% employer match to support your financial future

Pet insurance-because we know furry family members matter too

Growth opportunities with a company that values innovation, inclusivity, and hospitality excellence

If you're ready to lead a standout Hilton-branded property and take the next step in your hospitality career, we'd love to meet you. Join a team that values innovation, collaboration, and service-where your leadership truly makes a difference.

Apply today to help shape what's next at Embassy Suites Rockford.

Pay Range:

$97,000 - $119,000 per year

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