papa johns
Join to apply for the
General Manager
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Papa Johns 1 week ago Be among the first 25 applicants Join to apply for the
General Manager
role at
Papa Johns Get AI-powered advice on this job and more exclusive features. What’s
Unique
About You
Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
Responsible primarily for the daily hiring, onboarding, and training of new team members, direct supervision of restaurant team members and delivery drivers (including authority to take corrective action up to and including
employment separation), and supporting the daily operations of the restaurant, ensuring that the team delivers the required tasks with the highest quality and standards. This is accomplished by being a self-sufficient leader, making
quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of shift operations and adherence to all Company policies, procedures, programs, and systems.
Job Purpose
This role has primary responsibility for shift management, hiring/firing, onboarding, training, development, corrective action, and managing performance of restaurant team members and delivery drivers. Restaurant team members and delivery drivers directly report to this position. This position is assigned to high volume and/or high complexity restaurants and reports to the restaurant General Manager.
Duties And Responsibilities
Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Communicate, train,
and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
Ensure food safety certifications are up to date for all team members and manage Company’s assets by ensuring restaurant is clean and meets safety and security standards at all times.
Supervise work activities of all non-exempt restaurant team members, including shift leaders, in-store team
members and delivery drivers during assigned work schedule.
In absence of General Manager, responsible for all functions of a Papa John’s restaurant to ensure high quality products and customer service.
Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure shift compliance with uniform
and appearance standards, and communicate performance expectations to direct reports. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members; and support an atmosphere of teamwork, energy and fun.
Contribute to the achievement of sales goals by providing prompt and friendly customer service through team member training on products and sales execution. Contribute to and execute plans to resolve unfavorable trends and enhance profits of restaurant. Execute shift level financial controls and cash management responsibilities.
Functional Skills: Education, Experience & Certifications
Communicates effectively and candidly
Problem Solving; ability to use logic to solve problems with
effective solutions
Strong leadership, motivational, and people skills Proven
customer service experience as a manager
Ability to work independently with minimal supervision, while
delivering results and contributing to team goals
Dependability/Reliability and Task oriented: Follow through on
commitments, timely delivery on projects, assigned tasks, etc.
Flexibility: Willing to perform a wide range of tasks, positively
responds to changes in direction and priorities, and accepts
new challenges, responsibilities and assignments
Successful restaurant management or supervision
Experience Preferred
High school diploma (or equivalent) required
Serv-Safe/Local/State Food Service Certification
Cash management skills
Bilingual in certain markets
Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle and the ability to drive
Familiarity with restaurant management software, like POS, ATS and web-based scheduling preferred
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesRestaurants Referrals increase your chances of interviewing at Papa Johns by 2x Sign in to set job alerts for “General Manager” roles.General Manager, Airport Customer Experience Chesterfield, MO $60,000.00-$70,000.00 1 month ago St Louis, MO $50,000.00-$55,000.00 3 weeks ago Belleville, IL $80,000.00-$85,000.00 5 days ago St Louis, MO $110,000.00-$120,000.00 1 month ago General Manager in Training - Relocatable Position St Louis, MO $39,560.00-$44,060.00 1 week ago General Manager-Great Wraps C-Lambert Int Airport St Louis, MO $49,060.00-$52,060.00 2 hours ago St Louis, MO $85,000.00-$105,000.00 2 weeks ago General Manager-Safety-Employee ManagementGENERAL MANAGER - MainStay Suites St. Louis Galleria St Louis, MO $80,000.00-$95,000.00 2 months ago Ballwin, MO $75,000.00-$85,000.00 5 days ago Caseyville, IL $80,000.00-$110,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
General Manager
role at
Papa Johns 1 week ago Be among the first 25 applicants Join to apply for the
General Manager
role at
Papa Johns Get AI-powered advice on this job and more exclusive features. What’s
Unique
About You
Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
Responsible primarily for the daily hiring, onboarding, and training of new team members, direct supervision of restaurant team members and delivery drivers (including authority to take corrective action up to and including
employment separation), and supporting the daily operations of the restaurant, ensuring that the team delivers the required tasks with the highest quality and standards. This is accomplished by being a self-sufficient leader, making
quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of shift operations and adherence to all Company policies, procedures, programs, and systems.
Job Purpose
This role has primary responsibility for shift management, hiring/firing, onboarding, training, development, corrective action, and managing performance of restaurant team members and delivery drivers. Restaurant team members and delivery drivers directly report to this position. This position is assigned to high volume and/or high complexity restaurants and reports to the restaurant General Manager.
Duties And Responsibilities
Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Communicate, train,
and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
Ensure food safety certifications are up to date for all team members and manage Company’s assets by ensuring restaurant is clean and meets safety and security standards at all times.
Supervise work activities of all non-exempt restaurant team members, including shift leaders, in-store team
members and delivery drivers during assigned work schedule.
In absence of General Manager, responsible for all functions of a Papa John’s restaurant to ensure high quality products and customer service.
Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure shift compliance with uniform
and appearance standards, and communicate performance expectations to direct reports. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members; and support an atmosphere of teamwork, energy and fun.
Contribute to the achievement of sales goals by providing prompt and friendly customer service through team member training on products and sales execution. Contribute to and execute plans to resolve unfavorable trends and enhance profits of restaurant. Execute shift level financial controls and cash management responsibilities.
Functional Skills: Education, Experience & Certifications
Communicates effectively and candidly
Problem Solving; ability to use logic to solve problems with
effective solutions
Strong leadership, motivational, and people skills Proven
customer service experience as a manager
Ability to work independently with minimal supervision, while
delivering results and contributing to team goals
Dependability/Reliability and Task oriented: Follow through on
commitments, timely delivery on projects, assigned tasks, etc.
Flexibility: Willing to perform a wide range of tasks, positively
responds to changes in direction and priorities, and accepts
new challenges, responsibilities and assignments
Successful restaurant management or supervision
Experience Preferred
High school diploma (or equivalent) required
Serv-Safe/Local/State Food Service Certification
Cash management skills
Bilingual in certain markets
Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle and the ability to drive
Familiarity with restaurant management software, like POS, ATS and web-based scheduling preferred
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use. Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesRestaurants Referrals increase your chances of interviewing at Papa Johns by 2x Sign in to set job alerts for “General Manager” roles.General Manager, Airport Customer Experience Chesterfield, MO $60,000.00-$70,000.00 1 month ago St Louis, MO $50,000.00-$55,000.00 3 weeks ago Belleville, IL $80,000.00-$85,000.00 5 days ago St Louis, MO $110,000.00-$120,000.00 1 month ago General Manager in Training - Relocatable Position St Louis, MO $39,560.00-$44,060.00 1 week ago General Manager-Great Wraps C-Lambert Int Airport St Louis, MO $49,060.00-$52,060.00 2 hours ago St Louis, MO $85,000.00-$105,000.00 2 weeks ago General Manager-Safety-Employee ManagementGENERAL MANAGER - MainStay Suites St. Louis Galleria St Louis, MO $80,000.00-$95,000.00 2 months ago Ballwin, MO $75,000.00-$85,000.00 5 days ago Caseyville, IL $80,000.00-$110,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr