Overview
Join to apply for the Receptionist role at H&R Block.
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We strive for a high-performing, connected culture where everyone belongs, and we are focused on long-term growth through the Block Next initiative to elevate how we work, how we serve, and how we lead in our industry.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients as requested and help manage their preferred appointment times
- Ensure client needs are met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and organize resources with the team
- Other duties as assigned
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience (preferred)
Your Expertise
- Experience in a fast-paced environment
- Customer service experience
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficiency with the ability to use Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Discounts on everyday items and services
- Benefits with eligibility requirements: Medical Coverage, 401k, and Employee Stock Purchase Plan
The Community You Will Join
At H&R Block we are committed to a Connected Culture where trust, care, and connections help us work together and make everyone feel safe to bring their authentic self to work every day.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
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