Overview
Receptionist role at H&R Block. Our company values people helping people and building a connected culture where everyone belongs.
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients as they would like to be scheduled
- Help ensure all clients' needs are met during service in person, over the phone, or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Your Expertise
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we invest in our people by supporting their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs.
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
The Community You Will Join
H&R Block is committed to building a Connected Culture where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team.
You will be immersed in an exceptional work environment recognized on Best Companies lists, surrounded by colleagues who support each other.
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
Location and Job Details
Birmingham, AL — typically listed salary range: $30,000.00–$40,000.00 (subject to change)
Related Roles
Other roles related to reception and patient flow (for reference only): Patient and Guest Information Representative; Remote Medical Support Assistant (Medical Receptionist); Medical Receptionist roles at Huntsville Hospital Urgent Care; Clinic Clerk, etc.
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