Barista Job at Concord Hospitality Enterprises in Grand Rapids

Overview

Join to apply for the Barista role at Concord Hospitality Enterprises.

The Barista connects with guests by providing friendly, enthusiastic, professional, and timely service.

Responsibilities

• Providing personalized service to all guests.
• Wiping up spills and maintaining cleanliness of all appliances and counter space.
• Removing trash.
• Be proactive in counting money before a shift begins to prevent miscalculations at the end of the shift.
• Greet and welcome customers.
• Resolve different types of complaints or address them to the restaurant manager.
• Tabulate data regarding bills, totals, and expenses in cash registers or record them in computers.
• Inform customers about modes of payment available (cash, check, credit card, debit card).
• Stock shelves and monitor stock that is about to finish.
• Apt in handling money, currencies, and coins.
• Ability to perform repetitive work without errors.
• Maintain records regarding transactions on computers and have basic computer awareness.
• Excellent interpersonal and people skills; polite with customers.
• Presentable appearance and neat dress.
• Ability to read and write; readiness to work varied hours and weekends.
• Being aware of more than one language is preferred when serving diverse customers.
• Integrity, honesty, and accountability in all dealings.

Qualifications

• Must be personable and able to meet the public.
• Cashier experience and computer knowledge are helpful.
• Must be able to read and write.
• Must have the ability to work varied hours and weekends.
• Must have excellent inter-personal and people skills.
• Must deal with customers politely and maintain a neat appearance.
• Must be apt in handling money, currencies, and coins.
• Basic computer awareness.
• Multilingual abilities are preferred for serving customers from diverse backgrounds.

Benefits

Benefits of working for Concord Hospitality include competitive wages and a comprehensive benefits package for full-time associates (medical/dental/vision, life insurance, short/long-term disability, 401K options, tuition assistance), discounted room rates at Concord managed hotels, and opportunities for training, development, and career advancement.

About Concord

Concord Hospitality invests in its associates with training and development at all levels. Our Associate First culture supports personal development within and beyond the workplace. We value work-life balance, diversity, and high-quality customer service in every market. Concord is built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Our national cheer is “We Are Concord!” and we support diversity and inclusion through our mission to be a great place to work for all.