Business Analyst Job at NYC Department of Housing Preservation & Development in

Overview

Agency Description: The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

HPD is entrusted with fulfilling objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion – the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s housing crisis, addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team

Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. HPD Tech is committed to transforming HPD through technology by promoting productivity, eliminating manual processing, shrinking costs, and increasing the pace of work. HPD Tech works to improve the effectiveness of business processes using core applications for flawless execution. HPD Tech empowers decision makers with access to quality information to anticipate and pro-actively react to building, neighborhood and market conditions.

Your Impact

HPD Tech is seeking a Business Analyst (BA). This position is a full performance level Business Analyst (BA) position managing a modernization of the Section 8 and other subsidy programs, under the Housing Stability and Access Division, through maintenance and enhancements to existing Dotnet-based systems and future conversions of existing legacy systems to the Dotnet platform and other suitable COTS/Platform-based solutions. HPD Tech is actively engaged in developing technology solutions to aid efficient administration of programs in the Division of Housing Access and Stability (HAS).

Your Role

HPD seeks an experienced professional to serve as a Business Analyst (BA). The BA will be a key development team member representing the business owners and stakeholders. The primary responsibility will be to translate business needs for the development of technology solutions.

Your Responsibilities

• Business Process Analysis: Develop an in-depth knowledge of business operations, document business processes and work with stakeholders to design new processes to achieve strategic goals. Understand how operations between different business units interact and flow together. Lead technology team discussions concerning business requirements.
• Business Data Analysis: Develop an in-depth understanding of enterprise data objects and attributes. Work with business stakeholders to define functional data needs for the creation of data marts.
• Communication and Implementation: Represent the business as a subject matter expert in technical discussions. Convey requirements to developers, UI/UX, quality assurance testers and information modelers through process flows, user stories, and use cases. Oversee working with vendors to ensure right requirements are captured and deliveries meet the prescribed business process during analysis and user acceptance testing.
• Team Collaboration: Work with multiple BAs under the direction of a Lead BA for product-specific requirement gathering efforts and discussions.

Required Skills

• 4+ years of experience in analysis, requirements gathering, and/or operations analysis/process design
• Excellent written and verbal communication skills, able to discuss business needs with both technical and non-technical staff
• Strong collaborative, team-driven leadership and interpersonal skills
• Independent thinking and decision-making
• Ability to manage multiple tasks in a fast-paced, high-volume environment and adapt plans to changes
• Competence in SQL or other data query languages
• Familiarity with Agile and Waterfall software development lifecycles
• Familiarity with UML process diagramming, including Microsoft Visio
• Aptitude for solving puzzles and bringing clarity to abstract, often contradictory needs
• Advanced degree in a relevant field is strongly preferred (e.g., Business Administration, Public Administration, Public Policy, Computer Science, Information Systems, Urban Planning, Law, etc.)

Preferred Skills

The strongest candidates will demonstrate intellectual curiosity and/or experience in data analytics for public policy, affordable housing, real estate development, and/or city government.

Minimum Qualifications

• A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field, and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
• A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described above, including one year in a project leader capacity or as a major contributor on a complex project; or
• A satisfactory combination of education and experience equivalent to the above. College education may be substituted for up to two years of required experience. A master’s degree in computer science or a related field may substitute for one year of required experience. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.

Notes

Note: To have your experience accepted as Project Leader or Major Contributor experience, explain in detail how your experience qualifies. Experience in computer operations, technical support, QA, hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualifications.

Special Note

To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or online applications programming.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on legally protected status or protected characteristics, including sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.