Reboot Staff
Job Description
Job Description Company Description
About Us At
Reboot Staff , we specialize in delivering exceptional retail staffing solutions that empower businesses and inspire employees. With a commitment to integrity, performance, and growth, we help retailers build outstanding teams that drive results. Our mission is to redefine how retail stores operate by connecting visionary leadership with impactful execution. Join us and become part of a culture that values excellence and innovation. Job Description
Job Description We are seeking a dedicated and customer-focused
Call Center Agent
to join our growing team. In this role, you will be responsible for handling inbound and outbound calls, resolving customer inquiries, and providing exceptional service that aligns with our company standards. This is an excellent opportunity for professionals who thrive in a fast-paced environment and are committed to client satisfaction. Responsibilities Answer and manage a high volume of incoming and outgoing calls
Resolve customer issues efficiently and professionally
Provide accurate information regarding services and inquiries
Document all call information in the internal system
Follow call center scripts and guidelines
Escalate complex issues to the appropriate department
Maintain a positive and respectful tone in all communications
Meet or exceed performance targets and quality metrics
Qualifications
Qualifications High school diploma or equivalent required
Previous experience in a call center or customer service role preferred
Strong communication and active listening skills
Ability to multitask, prioritize, and manage time effectively
Proficient in computer systems and typing
Bilingual skills (English/Spanish) are a plus
Strong problem-solving abilities and attention to detail
Professional demeanor and a team-oriented attitude
Additional Information
Benefits Competitive salary ($45K–$50K annually)
Full-time stable position with set weekday schedule
Opportunities for professional growth and advancement
Ongoing training and development programs
Supportive and collaborative work environment
Skills development in customer service and communication
Internal promotion opportunities based on performance
Job Description Company Description
About Us At
Reboot Staff , we specialize in delivering exceptional retail staffing solutions that empower businesses and inspire employees. With a commitment to integrity, performance, and growth, we help retailers build outstanding teams that drive results. Our mission is to redefine how retail stores operate by connecting visionary leadership with impactful execution. Join us and become part of a culture that values excellence and innovation. Job Description
Job Description We are seeking a dedicated and customer-focused
Call Center Agent
to join our growing team. In this role, you will be responsible for handling inbound and outbound calls, resolving customer inquiries, and providing exceptional service that aligns with our company standards. This is an excellent opportunity for professionals who thrive in a fast-paced environment and are committed to client satisfaction. Responsibilities Answer and manage a high volume of incoming and outgoing calls
Resolve customer issues efficiently and professionally
Provide accurate information regarding services and inquiries
Document all call information in the internal system
Follow call center scripts and guidelines
Escalate complex issues to the appropriate department
Maintain a positive and respectful tone in all communications
Meet or exceed performance targets and quality metrics
Qualifications
Qualifications High school diploma or equivalent required
Previous experience in a call center or customer service role preferred
Strong communication and active listening skills
Ability to multitask, prioritize, and manage time effectively
Proficient in computer systems and typing
Bilingual skills (English/Spanish) are a plus
Strong problem-solving abilities and attention to detail
Professional demeanor and a team-oriented attitude
Additional Information
Benefits Competitive salary ($45K–$50K annually)
Full-time stable position with set weekday schedule
Opportunities for professional growth and advancement
Ongoing training and development programs
Supportive and collaborative work environment
Skills development in customer service and communication
Internal promotion opportunities based on performance