Binghamton University
Academic and Research Computing Support Specialist
Binghamton University, Binghamton, New York, United States, 13903
Location: Binghamton, NY Category: Professional Posted On: Tue Jun 17 2025 Job Description:
Budget Title: Lead Programmer/Analyst (SL-3)
Salary: $65,000+ (commensurate with experience)
Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives.
Key Responsibilities:
Physical and Virtual Desktop Infrastructure (VDI) Administration
Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team
Maintain School of Computing Academic computing labs
Linux Based Operating System, Physical and Virtual deployments
Assist in supporting the Watson College's VDI environment (Watson View).
Develop and maintain administrative documentation and provide recommendations for improvements.
Data Center Operations
Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks
Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster
Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources
Server & Storage System Management
Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College
Assist with supporting the Watson College virtual server environment (VMware)
Assist in management, procurement, inventory, and setup of virtual and physical servers
Assist with the management of research storage systems
Assist in management of the Watson College's iSCSI Storage environment
Ensure a secure computing environment in collaboration with the ITS Information Security Office
High-Performance Computing (HPC) Cluster Support
Assist with management of cluster user accounts, including creation, removal, and group management
Monitor daily cluster operations and coordinate updates and patches to minimize impact
Work with faculty to integrate new computing nodes and obtain vendor quotes
Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements
General Responsibilities
Provide backup support during staff absences or emergencies
Offer technical assistance to the University Helpdesk for Watson-related issues
Work collaboratively and professionally with faculty, staff, and students
Recommend and implement improvements to existing procedures and infrastructure
Assist with coordinating integration of new employee computer accounts with ITS
Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies
Troubleshoot AD-related issues in collaboration with ITS
Assign user rights and manage secure network resources
Job Requirements:
Bachelor's degree (or higher)
Experience administering Linux-based and Windows Server-based server environments
Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers
Proficiency in cybersecurity fundamentals and practices in system administration
Familiarity with managing VMware-based virtual environments
Familiarity with storage technologies (iSCSI, NAS, SAN)
Knowledge of Active Directory management and security best practices
Documentation and organizational skills
Ability to work independently and collaboratively in a fast-paced academic and research environment
Preferred:
Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field
Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management
Experience with high-performance computing cluster administration
Scripting experience (Bash, PowerShell, Python, etc.) for automation
Experience in a higher education research computing environment
Familiarity with Virtual Desktop Infrastructure (VDI) solutions
Visa sponsorship is not available for this position
Additional Information:
Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco-free campus.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov
Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/
Cover letters may be addressed "To the Search Committee."
Postings active on the website, accept applications until closure.
For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html
Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here (https://www.binghamton.edu/diversity-equity-inclusion/policies-and-procedures/title-ix-.html) .
Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: arobins@binghamton.edu or 607-777-3660.
Budget Title: Lead Programmer/Analyst (SL-3)
Salary: $65,000+ (commensurate with experience)
Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives.
Key Responsibilities:
Physical and Virtual Desktop Infrastructure (VDI) Administration
Provide support to Faculty, Staff and Students in all Watson College Departments and Schools as a member of the Watson Computing team
Maintain School of Computing Academic computing labs
Linux Based Operating System, Physical and Virtual deployments
Assist in supporting the Watson College's VDI environment (Watson View).
Develop and maintain administrative documentation and provide recommendations for improvements.
Data Center Operations
Assist in maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks
Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster
Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources
Server & Storage System Management
Assist in management of Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College
Assist with supporting the Watson College virtual server environment (VMware)
Assist in management, procurement, inventory, and setup of virtual and physical servers
Assist with the management of research storage systems
Assist in management of the Watson College's iSCSI Storage environment
Ensure a secure computing environment in collaboration with the ITS Information Security Office
High-Performance Computing (HPC) Cluster Support
Assist with management of cluster user accounts, including creation, removal, and group management
Monitor daily cluster operations and coordinate updates and patches to minimize impact
Work with faculty to integrate new computing nodes and obtain vendor quotes
Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements
General Responsibilities
Provide backup support during staff absences or emergencies
Offer technical assistance to the University Helpdesk for Watson-related issues
Work collaboratively and professionally with faculty, staff, and students
Recommend and implement improvements to existing procedures and infrastructure
Assist with coordinating integration of new employee computer accounts with ITS
Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies
Troubleshoot AD-related issues in collaboration with ITS
Assign user rights and manage secure network resources
Job Requirements:
Bachelor's degree (or higher)
Experience administering Linux-based and Windows Server-based server environments
Experience with network configurations (LAN) in Linux, Windows, MacOS, network switches, and routers
Proficiency in cybersecurity fundamentals and practices in system administration
Familiarity with managing VMware-based virtual environments
Familiarity with storage technologies (iSCSI, NAS, SAN)
Knowledge of Active Directory management and security best practices
Documentation and organizational skills
Ability to work independently and collaboratively in a fast-paced academic and research environment
Preferred:
Bachelor's Degree (or higher), with two years' experience in Computer Science, Information Technology, or a related field
Minimum of 2 years of experience in data center operations, virtualization, and/or HPC management
Experience with high-performance computing cluster administration
Scripting experience (Bash, PowerShell, Python, etc.) for automation
Experience in a higher education research computing environment
Familiarity with Virtual Desktop Infrastructure (VDI) solutions
Visa sponsorship is not available for this position
Additional Information:
Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco-free campus.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov
Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/
Cover letters may be addressed "To the Search Committee."
Postings active on the website, accept applications until closure.
For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html
Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here (https://www.binghamton.edu/diversity-equity-inclusion/policies-and-procedures/title-ix-.html) .
Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: arobins@binghamton.edu or 607-777-3660.