Staffmark Group
Are you passionate about helping others and delivering exceptional service? Staffmark is hiring Customer Service Representatives for a respected healthcare services provider in Blue Ash, OH. This is your opportunity to support patients, gain valuable pharmacy-related experience, and grow your career in a mission-driven environment that values integrity, inclusion, and teamwork.
Pay & Schedule
Pay: $16.00/hr
Training: 8 weeks, Monday-Friday, 9:00 AM - 5:30 PM (Onsite in Blue Ash)
Post-Training Schedule: Choose from available schedules-typically mid-shift with at least one weekend day required
What You'll Do
Serve as the first point of contact for patients via phone and email
Accurately enter data into pharmacy systems and vendor platforms
Ensure compliance with HIPAA and patient privacy policies
Resolve patient concerns with empathy and professionalism
Coordinate with pharmacies, providers, and insurance to ensure patient needs are met
Meet productivity goals and follow up on inquiries within service timelines
Work flexible hours including evenings, weekends, and holidays as needed
Qualifications
High school diploma or GED required
Typing speed: 35-40 WPM
Strong verbal and written communication skills
Previous experience in customer service, retail, call centers, or pharmacy is a plus
Intermediate Microsoft Office skills
Ability to multitask, stay organized, and manage time efficiently
Must have reliable transportation
Willingness to complete training and obtain Pharmacy Technician registration/certification (if required)
Why You'll Love Working with Us:
We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k)-retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.
Ready to get started?
Click Apply Now, and a dedicated recruiter will be in touch to help you take the next step!
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors.
We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer.
This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.
By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark
Pay & Schedule
Pay: $16.00/hr
Training: 8 weeks, Monday-Friday, 9:00 AM - 5:30 PM (Onsite in Blue Ash)
Post-Training Schedule: Choose from available schedules-typically mid-shift with at least one weekend day required
What You'll Do
Serve as the first point of contact for patients via phone and email
Accurately enter data into pharmacy systems and vendor platforms
Ensure compliance with HIPAA and patient privacy policies
Resolve patient concerns with empathy and professionalism
Coordinate with pharmacies, providers, and insurance to ensure patient needs are met
Meet productivity goals and follow up on inquiries within service timelines
Work flexible hours including evenings, weekends, and holidays as needed
Qualifications
High school diploma or GED required
Typing speed: 35-40 WPM
Strong verbal and written communication skills
Previous experience in customer service, retail, call centers, or pharmacy is a plus
Intermediate Microsoft Office skills
Ability to multitask, stay organized, and manage time efficiently
Must have reliable transportation
Willingness to complete training and obtain Pharmacy Technician registration/certification (if required)
Why You'll Love Working with Us:
We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k)-retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.
Ready to get started?
Click Apply Now, and a dedicated recruiter will be in touch to help you take the next step!
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors.
We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer.
This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors.
By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark