City of Frisco is hiring: Human Resources Manager in Frisco

Overview

Under general supervision of the Assistant Director of Human Resources, the Human Resources Manager is responsible for leading Human Resources activity in the following areas: employee relations, recruiting and employment, performance management, employee training, employee/policy/organizational development, and legal compliance. This position supervises HR staff, and assists the HR Director and Assistant Director with projects, including long range planning and budget. Performs other tasks as needed.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

Responsibilities

• Partners with the HR Leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to HR BP’s, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, collaborates with departmental managers to understand skills and competencies required for openings, including monitoring placement of advertisements and internal and external recruitment postings; monitors the screening process of candidates for best qualified candidates; monitors and facilitates testing and interview processes; coordinates with other departments.
• Creates and or delivers learning and development programs and initiatives that provide internal development opportunities for employees.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Oversees matters pertaining to employee relations issues to include internal investigation, EEO investigations/claims, etc. Advises employees and supervisors on employee relations issues across City departments.
• Facilitates clear, respectful communication and issue resolution between employees and supervisors. Advises supervisors how best to handle performance and behavioral issues.
• Manages employee appeal process, unemployment responses; advises HR Leadership, Department Heads and City Management as necessary.
• Oversees the pre-employment process including supervision of the application and testing process, employee applications, background checks, driver's license checks, physicals, and other pre-employment processes.
• Familiarity with performance management tools and systems including assistance with employee performance improvement plans and feedback to supervisor regarding effective performance management.
• Develops and updates personnel policies; maintains a comprehensive awareness of applicable employment laws and regulations.
• Attends and participates in professional meetings, seminars, and events as needed. Maintains awareness of new trends and advances in the Human Resources profession.
• Participates in department budget preparation and administration, monitors and controls expenditures.
• Maintains familiarity, gives input, and assists in other HR functions including payroll, risk, benefits, compensation, and labor relations.
• Plans, directs, coordinates and reviews work of assigned staff; meets with staff to identify and resolves problems.
• Evaluates and counsels’ subordinates regarding discipline and other problems.
• Complies with all written City policies and procedures.
• Provides timely, accurate, and thorough performance evaluations for supervised employees.

Other Important Duties

• Provides employment information to applicants and responds to inquiries related to employment opportunities with the City.
• Travels to attend meetings, conferences, and training.
• Performs other related duties as assigned.
• Regular and consistent attendance for the assigned work hours is essential.

Knowledge, Skills and Abilities

• Knowledge of principles and practices of supervision and training.
• Knowledge of federal, state, and local laws, rules, guidelines, policies, and procedures applicable to human resources management.
• Knowledge of HR principles and practices, including employee relations, performance management system development and administration, job analysis and classification, recruitment and employment processes, benefits and retirement administration, and employee development and training processes.
• Knowledge of research, analysis, development, implementation and enforcement of all personnel functions, practices, and procedures.
• Proficiency in the use of computers and related equipment, hardware, and software for utilization of Human Resources Information Systems.
• Skill in conducting investigations, mediating, and negotiating differences and developing consistent enforcement of Human Resources laws, rules, regulations, practices, and procedures.
• Skill in tactfully responding to requests and inquiries from employees, supervisors, and the general public.
• Skill in effective oral and written communications and strong interpersonal skills.
• Skill in organizing work for timely completion.
• Skill in effectively supervising and delegating duties to assigned staff.
• Ability to research and analyze a variety of information.
• Ability to exhibit strong professional judgment, decision-making, and ethics.

Education, Experience, and Certifications/Licenses

• Bachelor’s Degree in Human Resources Management, Public or Business Administration or related field, and five (5) years of Human Resources administration experience including at least three (3) years management experience or equivalent combination of education and experience.
• Certified Professional or Senior Certified Professional designation through SHRM or IPMA-HR preferred.
• Must pass a pre-employment drug screen, criminal background check and MVR check.
• Must possess a valid State of Texas Driver’s License.

Environmental Factors and Conditions

• Work is performed in an office environment.
• May be exposed to hostile or angry employees and customers.

Physical Demands

• This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.
• Balancing
• Climbing
• Crawling
• Crouching
• Feeling
• Fingering
• Grasping
• Handling
• Hearing
• Kneeling
• Lifting
• Mental Acuity
• Pulling
• Standing
• Speaking
• Talking
• Visual Acuity
• Walking

Work Environment

• Work performed is primarily: Sedentary work allows up to 10 pounds of force occasionally and/or a negligible amount of force frequently to move objects.
• Other work classifications (Light, Medium, Heavy, Very heavy) are described in policy.

Equipment and Tools Utilized

• Equipment utilized includes personal computer, copier, calculator, fax machine, telephone, and department vehicle.