City of Frisco, TX
Salary :
$88,593.70 - $137,320.30 Annually Location :
Frisco, TX Job Type:
Full Time Job Number:
202302247 Department:
Human Resources Opening Date:
09/26/2025 Closing Date:
10/10/2025 12:00 AM Central Max Number of Applicants:
85
Summary Under general supervision of the Assistant Director of Human Resources, the Human Resources Manager is responsible for leading Human Resources activity in the following areas: employee relations, recruiting and employment, performance management, employee training, employee/policy/organizational development, and legal compliance. This position supervises HR staff, and assists the HR Director and Assistant Director with projects, including long range planning and budget. Performs other tasks as needed.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
Essential Job Functions & Other Important Duties
Partners with the HR Leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. Provides support and guidance to HR BP's, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations. Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, collaborates with departmental managers to understand skills and competencies required for openings. including monitoring placement of advertisements and internal and external recruitment postings; monitors the screening process of candidates for best qualified candidates; monitors and facilitates testing and interview processes; coordinates with other departments. Creates and or delivers learning and development programs and initiatives that provide internal development opportunities for employees. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Oversees matters pertaining to employee relations issues to include internal investigation, EEO investigations/claims, etc. Advises employees and supervisors on employee relations issues across City departments. Facilitates clear, respectful communication and issue resolution between employees and supervisors. Advises supervisors how best to handle performance and behavioral issues. Manages employee appeal process, unemployment responses; advises HR Leadership, Department Heads and City Management as necessary. Oversees the pre-employment process including supervision of the application and testing process, employee applications, background checks, driver's license checks, physicals, and other pre-employment processes. Familiarity with performance management tools and systems including assistance with employee performance improvement plans and feedback to supervisor regarding effective performance management. Develops and updates personnel policies; maintains a comprehensive awareness of applicable employment laws and regulations. Attends and participates in professional meetings, seminars, and events as needed. Maintains awareness of new trends and advances in the Human Resources profession. Participates in department budget preparation and administration, monitors and controls expenditures. Maintains familiarity, gives input, and assists in other HR functions including payroll, risk, benefits, compensation, and labor relations. Plans, directs, coordinates and reviews work of assigned staff; meets with staff to identify and resolves problems. Evaluates and counsels' subordinates regarding discipline and other problems. Complies with all written City policies and procedures. Provides timely, accurate, and thorough performance evaluations for supervised employees. Other Important Duties:
Provides employment information to applicants and responds to inquiries related to employment opportunities with the City. Travels to attend meetings, conferences, and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. Job Requirements Knowledge, Skills and Abilities:
Knowledge of principles and practices of supervision and training. Knowledge of federal, state, and local laws, rules, guidelines, policies, and procedures applicable to human resources management. Knowledge of HR principles and practices, including employee relations, performance management system development and administration, job analysis and classification, recruitment and employment processes, benefits and retirement administration, and employee development and training processes. Knowledge of research, analysis, development, implementation and enforcement of all personnel functions, practices, and procedures. Proficiency in the use of computers and related equipment, hardware, and software for utilization of Human Resources Information Systems. Skill in conducting investigations, mediating, and negotiating differences and developing consistent enforcement of Human Resources laws, rules, regulations, practices, and procedures. Skill in tactfully responding to requests and inquiries from employees, supervisors, and the general public. Skill in effective oral and written communications and strong interpersonal skills. Skill in organizing work for timely completion. Skill in effectively supervising and delegating duties to assigned staff. Ability to research and analyze a variety of information. Ability to exhibit strong professional judgment, decision-making, and ethics.
Education, Experience, and Certifications/Licenses:
Bachelor's Degree in Human Resources Management, Public or Business Administration or related field,
and
five (5) years of Human Resources administration experience including at least, three (3) years management experience
or
equivalent combination of education and experience. Certified Professional or Senior Certified Professional designation through SHRM or IPMA-HR preferred. Must pass a pre-employment drug screen, criminal background check and MVR check. Must possess a valid State of Texas Driver's License. Environmental Factors & Conditions/Physical Requirements Environmental Factors and Conditions:
Work is performed in an office environment. May be exposed to hostile or angry employees and customers. Physical Demands:
This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources. (X = Required to perform essential job functions) Physical Activities Physical Activities Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching. Pushing - use upper extremities to press against objects with force, or thrust forward, downward, outward. Climbing - ascending, descending ladders, stairs, ramps, requires body agility. Reaching - extending hands or arms in any direction. Crawling - moving about on hands, knees, or hands, feet. Repetitive Motion - substantial movements of wrists, hands, fingers. XCrouching - bending body forward by bending leg, spine. Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. XFeeling - perceiving attributes of objects by touch with skin, fingertips. XStanding - for sustained periods of time. Fingering - picking, pinching, typing, working with fingers rather than hand.XStooping - bending body downward, forward at waist, with full motion of lower extremities and back. Grasping - applying pressure to object with fingers, palm. Talking 1- expressing ideas by spoken word.XHandling - picking, holding, or working with whole hand. Talking 2 - shouting to be heard above ambient noise. Hearing 1 - perceiving sounds at normal speaking levels, receive information. XVisual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.XHearing 2 - receive detailed information, make discrimination in sound. Visual Acuity 2 - color, depth perception, field of vision. Kneeling - bending legs at knee to come to rest at knees. Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures. Lifting - raising objects from lower to higher position, moving objects side to side, using upper extremities, back. Visual Acuity 4 - operate motor vehicles/heavy equipment. Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning. XVisual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts. Pulling - use upper extremities to exert force, haul or tug. Walking - on foot to accomplish tasks, long distances, or site to site. Work Environment:
Work performed is primarily: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
X
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects Very heavy work: Exerting more than 100 pounds of force occasionally and/or more than 50 pounds of force frequently, and/or more than 20 pounds of force constantly to move objects. Equipment and Tools Utilized:
Equipment utilized includes personal computer, copier, calculator, fax machine, telephone, and department vehicle.
City of Frisco benefits are available to all employees working full-time and scheduled to work at least 30 hours per week. More information is available at 01
Do you posses a Bachelor's Degree in Human Resources Management, Public or Business Administration or related field, and five (5) years of Human Resources administration experience including at least, three (3) years management experience or equivalent combination of education and experience?
Yes No
02
Are you a Certified Professional or Senior Certified Professional designation through SHRM or IPMA-HR?
Yes No
03
Do you have experience working in local government or municipal organizations?
Yes No
04
What is your highest level of education?
Master's Degree Bachelor's Degree Associate's Degree High School Diploma
05
How many years of experience do you have in a management or supervisory role?
1 - 2 years 3 - 4 years 5 - 6 years More than 6 years None
06
How many years of experience do you have in human resources administration?
1 - 2 years 3 - 4 years 5 - 6 years More than 6 years None
07
Please select all HR positions or functional areas you have experience working in.
HR Generalist Benefits Administration Recruitment / Talent Acquisition Employee Relations Workers' Compensation Unemployment Claims Performance Management Learning & Development / Training Policy Development None of the above
08
Have you ever managed a team of recruiters or HR Business Partners?
Yes No
09
Have you coached or counseled a subordinate regarding discipline or performance issues?
Yes No
10
List any HRIS, performance management, or recruiting systems you have experience using. 11
Have you conducted internal investigations or EEO claims?
Yes No
12
Check all employment and labor laws you have experience working with in relation to employee and management matters?
Family and Medical Leave Act (FMLA) Fair Labor Standards Act (FLSA) Title VII of the Civil Rights Act Americans with Disabilities Act (ADA) Occupational Safety and Health Act (OSHA) Lilly Ledbetter Fair Pay Act Equal Pay Act None of the above
13
How do you ensure compliance with labor laws?
Regular training sessions for staff Conducting internal audits Consulting with legal experts All of the above
14
Which is your preferred method of handling conflicts within a team? Check all that apply.
Mediation Formal disciplinary action Ignore and hope it resolves itself Seek advice from senior management None of the Above
15
What is your preferred approach to improving employee engagement?
Regular team-building activities Offering professional development opportunities Providing competitive compensation All of the above None of the above
16
How would you prioritize tasks when managing multiple departments?
Based on urgency Based on department size Based on senior management directives Based on personal preference
17
Are you comfortable speaking in public and to departments and elected officials?
Yes No
18
Do you possess a valid State of Texas Driver's License or can obtain one by your start date?
Yes No
Required Question
$88,593.70 - $137,320.30 Annually Location :
Frisco, TX Job Type:
Full Time Job Number:
202302247 Department:
Human Resources Opening Date:
09/26/2025 Closing Date:
10/10/2025 12:00 AM Central Max Number of Applicants:
85
Summary Under general supervision of the Assistant Director of Human Resources, the Human Resources Manager is responsible for leading Human Resources activity in the following areas: employee relations, recruiting and employment, performance management, employee training, employee/policy/organizational development, and legal compliance. This position supervises HR staff, and assists the HR Director and Assistant Director with projects, including long range planning and budget. Performs other tasks as needed.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
Essential Job Functions & Other Important Duties
Partners with the HR Leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. Provides support and guidance to HR BP's, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations. Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, collaborates with departmental managers to understand skills and competencies required for openings. including monitoring placement of advertisements and internal and external recruitment postings; monitors the screening process of candidates for best qualified candidates; monitors and facilitates testing and interview processes; coordinates with other departments. Creates and or delivers learning and development programs and initiatives that provide internal development opportunities for employees. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Oversees matters pertaining to employee relations issues to include internal investigation, EEO investigations/claims, etc. Advises employees and supervisors on employee relations issues across City departments. Facilitates clear, respectful communication and issue resolution between employees and supervisors. Advises supervisors how best to handle performance and behavioral issues. Manages employee appeal process, unemployment responses; advises HR Leadership, Department Heads and City Management as necessary. Oversees the pre-employment process including supervision of the application and testing process, employee applications, background checks, driver's license checks, physicals, and other pre-employment processes. Familiarity with performance management tools and systems including assistance with employee performance improvement plans and feedback to supervisor regarding effective performance management. Develops and updates personnel policies; maintains a comprehensive awareness of applicable employment laws and regulations. Attends and participates in professional meetings, seminars, and events as needed. Maintains awareness of new trends and advances in the Human Resources profession. Participates in department budget preparation and administration, monitors and controls expenditures. Maintains familiarity, gives input, and assists in other HR functions including payroll, risk, benefits, compensation, and labor relations. Plans, directs, coordinates and reviews work of assigned staff; meets with staff to identify and resolves problems. Evaluates and counsels' subordinates regarding discipline and other problems. Complies with all written City policies and procedures. Provides timely, accurate, and thorough performance evaluations for supervised employees. Other Important Duties:
Provides employment information to applicants and responds to inquiries related to employment opportunities with the City. Travels to attend meetings, conferences, and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. Job Requirements Knowledge, Skills and Abilities:
Knowledge of principles and practices of supervision and training. Knowledge of federal, state, and local laws, rules, guidelines, policies, and procedures applicable to human resources management. Knowledge of HR principles and practices, including employee relations, performance management system development and administration, job analysis and classification, recruitment and employment processes, benefits and retirement administration, and employee development and training processes. Knowledge of research, analysis, development, implementation and enforcement of all personnel functions, practices, and procedures. Proficiency in the use of computers and related equipment, hardware, and software for utilization of Human Resources Information Systems. Skill in conducting investigations, mediating, and negotiating differences and developing consistent enforcement of Human Resources laws, rules, regulations, practices, and procedures. Skill in tactfully responding to requests and inquiries from employees, supervisors, and the general public. Skill in effective oral and written communications and strong interpersonal skills. Skill in organizing work for timely completion. Skill in effectively supervising and delegating duties to assigned staff. Ability to research and analyze a variety of information. Ability to exhibit strong professional judgment, decision-making, and ethics.
Education, Experience, and Certifications/Licenses:
Bachelor's Degree in Human Resources Management, Public or Business Administration or related field,
and
five (5) years of Human Resources administration experience including at least, three (3) years management experience
or
equivalent combination of education and experience. Certified Professional or Senior Certified Professional designation through SHRM or IPMA-HR preferred. Must pass a pre-employment drug screen, criminal background check and MVR check. Must possess a valid State of Texas Driver's License. Environmental Factors & Conditions/Physical Requirements Environmental Factors and Conditions:
Work is performed in an office environment. May be exposed to hostile or angry employees and customers. Physical Demands:
This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources. (X = Required to perform essential job functions) Physical Activities Physical Activities Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching. Pushing - use upper extremities to press against objects with force, or thrust forward, downward, outward. Climbing - ascending, descending ladders, stairs, ramps, requires body agility. Reaching - extending hands or arms in any direction. Crawling - moving about on hands, knees, or hands, feet. Repetitive Motion - substantial movements of wrists, hands, fingers. XCrouching - bending body forward by bending leg, spine. Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. XFeeling - perceiving attributes of objects by touch with skin, fingertips. XStanding - for sustained periods of time. Fingering - picking, pinching, typing, working with fingers rather than hand.XStooping - bending body downward, forward at waist, with full motion of lower extremities and back. Grasping - applying pressure to object with fingers, palm. Talking 1- expressing ideas by spoken word.XHandling - picking, holding, or working with whole hand. Talking 2 - shouting to be heard above ambient noise. Hearing 1 - perceiving sounds at normal speaking levels, receive information. XVisual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.XHearing 2 - receive detailed information, make discrimination in sound. Visual Acuity 2 - color, depth perception, field of vision. Kneeling - bending legs at knee to come to rest at knees. Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures. Lifting - raising objects from lower to higher position, moving objects side to side, using upper extremities, back. Visual Acuity 4 - operate motor vehicles/heavy equipment. Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning. XVisual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts. Pulling - use upper extremities to exert force, haul or tug. Walking - on foot to accomplish tasks, long distances, or site to site. Work Environment:
Work performed is primarily: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
X
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects Very heavy work: Exerting more than 100 pounds of force occasionally and/or more than 50 pounds of force frequently, and/or more than 20 pounds of force constantly to move objects. Equipment and Tools Utilized:
Equipment utilized includes personal computer, copier, calculator, fax machine, telephone, and department vehicle.
City of Frisco benefits are available to all employees working full-time and scheduled to work at least 30 hours per week. More information is available at 01
Do you posses a Bachelor's Degree in Human Resources Management, Public or Business Administration or related field, and five (5) years of Human Resources administration experience including at least, three (3) years management experience or equivalent combination of education and experience?
Yes No
02
Are you a Certified Professional or Senior Certified Professional designation through SHRM or IPMA-HR?
Yes No
03
Do you have experience working in local government or municipal organizations?
Yes No
04
What is your highest level of education?
Master's Degree Bachelor's Degree Associate's Degree High School Diploma
05
How many years of experience do you have in a management or supervisory role?
1 - 2 years 3 - 4 years 5 - 6 years More than 6 years None
06
How many years of experience do you have in human resources administration?
1 - 2 years 3 - 4 years 5 - 6 years More than 6 years None
07
Please select all HR positions or functional areas you have experience working in.
HR Generalist Benefits Administration Recruitment / Talent Acquisition Employee Relations Workers' Compensation Unemployment Claims Performance Management Learning & Development / Training Policy Development None of the above
08
Have you ever managed a team of recruiters or HR Business Partners?
Yes No
09
Have you coached or counseled a subordinate regarding discipline or performance issues?
Yes No
10
List any HRIS, performance management, or recruiting systems you have experience using. 11
Have you conducted internal investigations or EEO claims?
Yes No
12
Check all employment and labor laws you have experience working with in relation to employee and management matters?
Family and Medical Leave Act (FMLA) Fair Labor Standards Act (FLSA) Title VII of the Civil Rights Act Americans with Disabilities Act (ADA) Occupational Safety and Health Act (OSHA) Lilly Ledbetter Fair Pay Act Equal Pay Act None of the above
13
How do you ensure compliance with labor laws?
Regular training sessions for staff Conducting internal audits Consulting with legal experts All of the above
14
Which is your preferred method of handling conflicts within a team? Check all that apply.
Mediation Formal disciplinary action Ignore and hope it resolves itself Seek advice from senior management None of the Above
15
What is your preferred approach to improving employee engagement?
Regular team-building activities Offering professional development opportunities Providing competitive compensation All of the above None of the above
16
How would you prioritize tasks when managing multiple departments?
Based on urgency Based on department size Based on senior management directives Based on personal preference
17
Are you comfortable speaking in public and to departments and elected officials?
Yes No
18
Do you possess a valid State of Texas Driver's License or can obtain one by your start date?
Yes No
Required Question