Business Analyst Job at Influx Info Systems in Tallahassee

Scope of Services

The Business Analyst will serve as a key member of the PALM Remediation Team, working across multiple business units to conduct business analysis and systems analysis activities. This includes coordinating with subject matter experts, documenting requirements, developing test plans, performing quality assurance, and collaborating with remediation team members.

Primary Duties & Tasks

The candidate must be able to:

1. Research and understand FDOT business processes and their interrelationships.
2. Document and diagram business and system processes, including dependencies.
3. Assess and document system impacts related to PALM implementation.
4. Facilitate analysis workshops with business units.
5. Gather and document requirements as user stories in Azure DevOps and other tools.
6. Manage backlog and work items in Azure DevOps.
7. Collaborate with development and QA teams.
8. Develop Test Plans and Test Cases.
9. Coordinate testing and quality assurance activities.
10. Review deliverables for compliance with FDOT standards.

Experience Requirements

• Minimum 5 years in Business Process Analysis and Systems Analysis.
• Proficiency in process mapping/modeling using tools such as Visio.
• Strong skills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficiency in SQL queries and data analysis.
• Experience with Microsoft DevOps (highly desired).
• Technical experience in IBM Mainframe, Distributed, and Cloud computing environments (highly desired).
• Knowledge of Rules 60GG-1 60GG-5, Florida Administrative Code (desired).
• Knowledge of data migration, change/release management, testing, and QA tools (desired).
• Agile project experience and use of Azure DevOps for managing requirements/backlogs (preferred).

Key Knowledge, Skills, and Abilities (KSAs)

Job-Specific KSAs

• Business Analysis: Process modeling, as-is/to-be analysis, detailed research. Tools: MS Word, Excel, PowerPoint, Visio.
• Certifications: CBAP (Certified Business Analysis Professional) or CSM (Certified Scrum Master) highly desired.
• Systems Analysis & Design: Skilled in system modeling methodologies.
• Facilitation: Expert workshop and meeting facilitation with stakeholders.
• Technical Understanding: Strong grasp of IT infrastructure and software development practices.
• Project Management: Knowledge of State of Florida Project Management Rule 60GG-1 and PMBOK principles.
• Advanced skills with Microsoft products: SharePoint, Teams, Excel, PowerPoint, Power BI, Project.
• Ability to document requirements, relate to stakeholder needs, and work independently when necessary.

General KSAs

• Initiative: Able to plan, organize, and meet deadlines independently.
• Communication: Strong oral and written communication skills; able to present clearly to varied audiences.
• Customer Service: Strong interpersonal skills, able to assess and resolve client needs.
• Decision-Making: Sound judgment in evaluating alternatives and making recommendations.
• Flexibility: Adaptable to changing priorities and dynamic work environments.
• Interpersonal: Professional, courteous, and collaborative.
• Leadership: Ability to motivate and guide teams; adaptable leadership style.
• Problem Solving: Skilled at identifying, evaluating, and resolving issues.
• Team Building: Ability to foster collaboration and drive toward common goals.
• Quality Assurance: Knowledge of QA ideologies, tools, and practical application.