IDR, Inc.
Overview
IDR is seeking a proactive and detail-oriented IT Business Analyst to join one of our clients' technical consulting teams. This role is ideal for a professional with at least 5 years of experience who is passionate about translating complex business needs into clear, actionable technical requirements. The successful candidate will be a key liaison between our clients and our technical delivery teams, ensuring that our solutions effectively solve our clients' business challenges.
Responsibilities
- Requirements Gathering & Analysis: Conduct in-depth interviews, workshops, and research to elicit, document, and analyze business needs from clients. Translate these needs into detailed user stories, functional specifications, and technical requirements.
- Stakeholder Management: Serve as the primary point of contact between client business teams and our internal technical teams. Manage stakeholder expectations, facilitate communication, and ensure alignment throughout the project lifecycle.
- Solution Design & Strategy: Collaborate with technical leads, architects, and developers to define and design innovative solutions that meet client requirements. Provide input on technical feasibility, scope, and project timelines.
- Process Modeling: Document and model current ("As-Is") and future ("To-Is") business processes. Identify opportunities for process improvement and automation.
- Quality Assurance & User Acceptance Testing (UAT): Support the QA process by helping to define test cases and validation criteria. Facilitate and manage the UAT process with clients to ensure the final product meets all business requirements.
- Documentation & Reporting: Create and maintain comprehensive project documentation, including requirements documents, process flows, and training materials. Provide regular updates and reports to project managers and clients on progress and changes.
- Client Relationship Building: Foster strong, trusting relationships with clients by understanding their business objectives and consistently delivering value.
Top Skills
- 2+ years of experience as a technical business analyst, preferably within a technical or IT consulting environment
- Experience writing clear, concise, and comprehensive requirements documentation (user stories, functional specifications, use cases)
- Experience with agile and waterfall methodologies
- Proficiency in a requirements management or project management tools (Jira, Confluence, Trello, Azure DevOps)
- Bachelor's degree in Business, Information Technology, or a related field
- Experience with web/mobile applications for software development
Preferred Skills
- Knowledge of a specific industry vertical (e.g., Finance, Healthcare, Retail)
- Certifications such as CBAP (Certified Business Analysis Professional) or a Scrum Master certification
- Experience with data analysis and visualization tools
- Familiarity with UI/UX principles
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 27+ Years of Proven Industry Experience in 4 major markets
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing Client and Talent Award winner 10 years in a row
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
- Industries
- IT Services and IT Consulting