Walgreens is hiring: Customer Service Associate in Aurora
Walgreens, Aurora, IL, United States, 60505
Overview
1 week ago Be among the first 25 applicants
This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$15.00/hr - $17.50/hr
Responsibilities
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, processes payments, voids, returns, rain checks, refunds, and exchanges as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional and seasonal merchandise. Completes resets and revisions as directed.
- Assists with stock organization and product placement as specified by policies/procedures. For consumable items, assists in stock rotation, using the first in, first out method and restock of items.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service and promotional photo products.
- Assumes web pick-up responsibilities and delivers orders to customers as they arrive at store.
- Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits