Walgreens
Walgreens is hiring: Customer Service Associate in Seattle
Walgreens, Seattle, WA, United States, 98127
Overview
Join to apply for the Customer Service Associate role at Walgreens.
This role will remain open until filled.
Base pay range
$21.00/hr - $24.00/hr
Responsibilities
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on the assigned cash register, processes payments, returns, refunds, exchanges, and related transactions as needed.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or directed.
- Implements company asset protection procedures to identify and minimize loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco).
- Constructs and maintains displays, including promotional and seasonal merchandise; completes resets as directed.
- Assists with separation of food items and product placement as specified; assists in stock rotation and restocking as needed.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print, and other photo services.
- Assumes web pick-up responsibilities (monitors orders, picks items, and delivers orders to customers).
- Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
Training & Personal Development
- Attends training and completes PPLs requested by Manager or assigned by corporate.
Qualifications
Basic qualifications
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours
Preferred qualifications
- Prefer six months of experience in a retail environment.
- Prefer prior work experience with Walgreens.
- Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
Legal & notes
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation offered will depend on geography, skills, education, experience, and other factors. This role will remain open until filled.
For benefits details, visit: jobs.walgreens.com/benefits