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Piab Group

Applications Engineer

Piab Group, Canton, Mississippi, United States, 39046

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Applications Engineer

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Applications Engineer

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Piab Group Get AI-powered advice on this job and more exclusive features. About Piab Group

At Piab Group we improve our customers' productivity, sustainability, and safety through evolving industrial automation and have done so since 1951. We believe in an automated world where no resources are wasted, and no humans are injured. With annual sales of ~3 billion SEK and more than 1400 employees, Piab is a global organization, serving customers in more than 100 countries from a vast network of subsidiaries and channel partners. Since 2018, Piab Group has been owned by Patricia Industries, part of Investor AB Job Description

About Piab Group

At Piab Group we improve our customers' productivity, sustainability, and safety through evolving industrial automation and have done so since 1951. We believe in an automated world where no resources are wasted, and no humans are injured. With annual sales of ~3 billion SEK and more than 1400 employees, Piab is a global organization, serving customers in more than 100 countries from a vast network of subsidiaries and channel partners. Since 2018, Piab Group has been owned by Patricia Industries, part of Investor AB

The Vacuum Conveying Division strengthens Piab Groups position as a world-leading automation company. We offer cutting-edge solutions for moving powders, granules, and small parts, ensuring efficient and hygienic material handling across various industries.

You can expect the following with us

Innovative Culture:

Be part of a team that thrives on creativity and innovation. Global Impact: Work with a company that is a world leader in vacuum transport solutions. Global Presence: Piab has 25+ sales offices and over 900 partners worldwide, ensuring a vast network and global reach Sustainable Vision: Contribute to an automated world, promoting safety and efficiency. Professional Growth: Access opportunities for continuous learning and career advancement. Diverse and Inclusive: Join a workplace that values diversity and fosters an inclusive environment. Stable employer: As part of Patricia Industries and connected to the Wallenberg family, Piab benefits from strong support and a commitment to long-term growth and sustainability.

JOB MISSION As an

Applications Engineer (AE)

you will provide technical support, applications assistance, and training for the Vacuum conveying (VC) product line in support of Piabs sales strategies and objectives. The AE will work very closely with Piabs area sales managers, customers, and channel partners through the entire sales process: pre-sale (quotations & technical support), order processing and post-sale support (start-up, troubleshooting, etc). KEY RESPONSIBILITIES

Develop and maintain knowledge and expertise on all products within the Vacuum Conveying product line Provide technical and application support for end-customers, channel partners, and Piab associates via inbound calls, email & web chat tools Develop quotations, including all system component information, accessories, technical data, and CAD drawings Input and edit customer conveyor orders for the Vacuum conveying product line Assist in responding to customer order, stock status and order expediting inquiries on an as needed basis Conduct lab tests and product trials to properly identify and validate system design recommendations, documenting all results Assist in the development, organization and presentation of product training material, product configurators, and sales support tools Coordinate and communicate all appropriate project activity with Piab Area Sales Manager (ASM), Division Sales Director, and Head of A&CC Utilize Salesforce and additional software tools to track, document and disseminate sales support activity Provide field assistance and sales engineering support (limited) Assist in the setup and break down of tradeshow booth/equipment and participate in tradeshow staffing Conduct off-site channel partner and customer training sessions (limited) Compile competitive analysis and support material to assist ASMs, channel partners and customers in the sales process ISO Compliance Other duties may be assigned on an as need basis Service the customer Go beyond your accountabilities and do what it takes. Always understand the customers view. Always respond to a customer even if you dont have an answer. Follow the CIR (Continual Improvement Report) guidelines and be responsible for reporting non-conformities.

PREFERED COMPETENCIES

Analysis and judgement; quickly understands and analyses complex issues and problems. Comes up with sound and rational judgements Result-oriented; focuses on the target, identifies risks, and considers the financial aspects of their work Effective communication; communicates in a clear, precise, and structured way. Speaks with authority and conviction, presents effectively Innovative; produces fresh and imaginative ideas and solutions; breaks away from tradition and promotes change and novelty Influence; makes an impact; convinces and persuades others; promotes plans and ideas successfully SKILLS AND ABILITIES

Excellent English skills: verbal and written Proficiency with Microsoft office: Word, Excel, PowerPoint, SharePoint, etc. 3D Cad experience: Solid Edge (Siemens) preferred, SolidWorks, etc a plus General understanding of pneumatics and pneumatic systems Demonstrates strong leadership skills Able to work as part of a team, but also independently when needed Able to be creative in problem solving situations Customer service centric with strong communication skills Experience with online webinar and conference tools (Teams, GoToMeeting, etc) Experience with Salesforce CRM is a plus Spanish language fluency a plus

EXPERIENCE AND EDUCATION

BA degree in engineering 2-3 years of experience in technical applications, sales & support a

plus

This is what our employees say about us

"The leadership development program at Piab has nurtured my skills and prepared me for my future role as a leader. #LeadershipDevelopment #Piab" "Working in a collaborative environment where everyone's voice is valued, that's the #PiabDifference. #Inclusivity #Teamwork"

H

OW TO APPLY

If you are passionate about innovation and want to make a difference in the world of automation, we would love to hear from you! Apply over your LinkedIn profile or use the following link to upload your CV.

DISCLAIMER

Piab Group provides equal employment opportunities to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability, citizenship status, marital status, veteran status, or any other reason prohibited by law.

Seniority level

Seniority level

Entry level Employment type

Employment type

Full-time Job function

Industries

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